2024 Acura ZDX driver assistance & safety tech problems

Related recalls

• Recall 26V306000May 14, 202659,887 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.

  Risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.

  Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

• Recall 26V112000Feb 26, 202665,135 vehicles
  BACK OVER PREVENTION:SOFTWARE · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

  Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

  Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

What owners say

1. Filed Sep 14, 2026CA1 injuredDriver Assistance & Safety Tech

   I am reporting repeated unintended automatic emergency braking in my 2024 Acura ZDX. The vehicle was leased new on April 9, 2025 and currently has approximately 9,500 miles. The system involved appears to be the Forward Collision Warning/Automatic Emergency Braking system and related braking controls. The vehicle is available for inspection upon request. On September 14, 2026, while driving at less than 25 mph, the forward collision warning suddenly activated even though…

   NHTSA complaint #11764181 · source
2. Filed Jul 10, 202611,915 miCACrashDriver Assistance & Safety Tech

   The contact owns a 2024 Acura ZDX. The contact received notice of NHTSA Campaign Number: 26V306000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera became inoperable with a red or yellow caution sign displayed on the screen. Additionally, the contact stated that while the vehicle was in reverse(R) on several occasions, the electric side mirrors rotated down, and the driver could see objects and other vehicles behind the vehicle. The…

   NHTSA complaint #11749545 · source
3. Filed Jul 10, 2026FLDriver Assistance & Safety Tech

   The contact owns a 2024 Acura ZDX. The contact received notification for NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer was contacted and confirmed that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

   NHTSA complaint #11749512 · source
4. Filed Jul 8, 2026TXBrakesDriver Assistance & Safety Tech

   The braking system does not engage properly and is worse in the rain. When adaptive cruise control is on, the car does not slow down at every instance when there is a car in front slowing down. When the car finally realizes there's an object/car in front it then slips before engaging in traction control, which seems to make the car actually slide forward rather than attempting to stop immediately.

   NHTSA complaint #11748979 · source
5. Filed May 31, 2026IADriver Assistance & Safety TechElectrical System

   My 2024 Acura ZDX A-Spec is impacted by the NHTSA Campaign Number 26V112000 (blank instrument panel/rearview camera). I took the vehicle to the dealership for the recall software update. The service invoice explicitly states: 'software update due performed software update on vehicle A11.' However, the update did not actually apply. The A11 module update is supposed to transition the infotainment system from Android 12 to Android 14 to resolve the safety issue. My vehicle is…

   NHTSA complaint #11741130 · source
6. Filed May 29, 2026PACrashDriver Assistance & Safety Tech

   On [XXX] at approximately 700 miles on a 2024 Acura ZDX A-Spec AWD (VIN [XXX] ), the Collision Mitigation Braking System (CMBS) failed to engage during a collision event. The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collision resulted in minor damage to my vehicle. There were no injuries. CMBS is a manufacturer-installed automatic emergency braking system designed and marketed as a primary…

   NHTSA complaint #11740970 · source
7. Filed May 18, 2026IABrakesDriver Assistance & Safety Tech

   This is the most recent time that the automatic brake on my car kicked in for no reason. It has happened several times and I have made Acura aware of it, but this is the first time it has almost caused an accident because the car behind me almost rear-ended me. A Similar incident happened last year and I brought it in and they did nothing since they could not replicate it. I let the dealership know that there is a recall associated with this and they said that my VIN number…

   NHTSA complaint #11738603 · source
8. Filed Feb 18, 2026FLBrakesDriver Assistance & Safety Tech

   2024 Acura ZDX Collision Mitigation Brake System will activate without warning engaging the parking brake. Has occurred intermittently while driving forward or in reverse. Dealership claims there are no codes and has advised that both front and rear systems should be disabled. Manufacturer states there are no software updates to address this issue. Failure milage approx. 100.

   NHTSA complaint #11718712 · source
9. Filed Feb 11, 2026CACrash2 injuredAirbagsBrakesDriver Assistance & Safety Tech

   I’m reaching out regarding a serious vehicle incident that occurred in September 2024 involving my 2024 Acura ZDX. The vehicle i am leasing, accelerated forward into our property under circumstances that remain unclear and crashed into our garage, tearing down approximately half of the structure. During the event, the vehicle struck my girlfriend, causing her to sustain significant injuries, including a fractured femur, fractured tailbone, and a T12 compression fracture.…

   NHTSA complaint #11717407 · source
10. Filed Nov 25, 2025200 miCADriver Assistance & Safety Tech

    The contact owns a 2024 Acura ZDX. The contact stated while driving at an undisclosed speed, the Collision Mitigation Braking System (CMBS) engaged erroneously. No warning light was illuminated. The contact stated that the failure also occurred while reversing. The vehicle was taken to an unknown dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure,…

    NHTSA complaint #11701452 · source
11. Filed Nov 25, 2025200 miCADriver Assistance & Safety Tech

    The contact owns a 2024 Acura ZDX. The contact stated while driving at various speeds, the Collision Mitigation Braking System (CMBS) activated the Automatic Emergency Braking (AEB) erroneously. There was no warning light illuminated. The contact stated that the failure occurred more frequently while reversing and occurred intermittently while driving forward. The contact stated that his wife also owned the same model vehicle, which had experienced the same failure. The…

    NHTSA complaint #11701436 · source
12. Filed Jul 25, 2025PABrakesDriver Assistance & Safety TechElectrical System

    On Wednesday, [XXX], I was driving near an intersection. There was a vehicle in front of me; however, they were accelerating as was I and at approximately the same speed. For no apparent reason, the automatic emergency braking activated and slammed on the brakes for absolutely no reason. This not only scared myself, but my [XXX] daughter in the back seat, and we almost were rear-ended by the car behind us. It was almost as if I was "brake-checking" the person. Both my…

    NHTSA complaint #11676284 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology