2020 Audi A4 Allroad problems, complaints & recalls

2020 Audi A4 Allroad recalls (1)

• Recall 22V034000Jan 26, 202231,058 vehicles
  SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY · TIRES

  Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

  Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

  Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

Recent 2020 Audi A4 Allroad complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 23, 2025CADriver Assistance & Safety TechEngine

   The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen while at highway speeds or while backing up .

   NHTSA complaint #11689152 · source
2. Filed Aug 10, 2025MADriver Assistance & Safety TechElectrical SystemVisibility & Wipers

   Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episodes of the car's main entertainment touch screen rebooting in the middle of the car being operated. This usually would only happen once or twice during maybe an hour long car ride. Then this spring, starting in mid-March the car started to experience the MMI reboots more often, say 6-7 times over an hour long car ride. This started to happen more often, and then…

   NHTSA complaint #11679710 · source
3. Filed Jul 25, 2025CAElectrical System

   The MMI (Information and entertainment system) spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. Restoring functionality requires user input to get through the loading screens. The issue started in March 2025. It seems there are numerous TSBs (filed with NHTSA) that point to…

   NHTSA complaint #11676213 · source
4. Filed Jul 16, 2025CADriver Assistance & Safety Tech

   The entire Audi command center constantly shuts off every 60 seconds, resetting. Losing access to radio, navigation, parking assistance, all features basically. Seems to be a very common problem on 2020 Audi models if you look on Reddit and there should be a recall.

   NHTSA complaint #11674034 · source
5. Filed Jul 16, 2025COElectrical System

   Audi mmi/infotainment reboots repeatedly while driving. It removes my attention from driving and is extremely distracting. Also fails when backing up and back up camera goes black. I have not taken to a dealer as this has been a frequent problem among other 2020 Audi owners.

   NHTSA complaint #11673855 · source
6. Filed Jul 9, 2025NYElectrical System

   Center console screen reboots at random intervals and as many as 10 times in 60 minutes. Complete reboot of the system renders backup camera and other surround view cameras inoperable.

   NHTSA complaint #11672306 · source
7. Filed Jul 5, 2025NJOther / Unknown

   The MMI system on my 2020 Audi A4 Allroad will reset randomly while I am driving. This will occur while I'm driving and is very frustrating and dangerous, especially when using the MMI for navigation. I've reached out to the dealership regarding warranty, but have yet to hear back. From online forums, this has become a recent issue across many 2020 A4s. People have been forced to pay $500 for a software update that may or may not resolve the issue.

   NHTSA complaint #11671313 · source
8. Filed Jul 3, 2025TNDriver Assistance & Safety Tech

   The MMI Infotainment system on my car repeatedly turns off and restarts while driving. This system controls both the entertainment system and cameras and display that monitor collisions, creating a significant safety concern. In addition, rebooting it while driving requires interaction with the touch screen which is an additional distraction to the driver. This began in ~ January of 2025 and persists. Per the Audi user forum online, it is a pervasive problem with this and…

   NHTSA complaint #11670975 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology