2024 BMW I5 problems, complaints & recalls

2024 BMW I5 recalls (7)

• Recall 26V422000Jul 1, 2026428 vehicles
  ELECTRONIC STABILITY CONTROL (ESC) · SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

  BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

  Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

  Remedy: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.

• Recall 25V395000Jul 23, 202571,286 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

  BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

  Risk: A loss of drive power increases the risk of a crash.

  Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 24V697000Sep 18, 2024309 vehicles
  ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

  BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.

  Risk: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.

  Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.

• Recall 24V135000Feb 23, 20244 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  BMW of North America, LLC (BMW) is recalling certain 2024 i4 xDrive40, i4 M50 and i5 eDrive40 vehicles. The high-voltage battery module may contain insufficient weld seams, which can result in the battery overheating.

  Risk: An overheated battery module increases the risk of a fire.

  Remedy: Dealers will replace the high-voltage battery module, free of charge. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 24V104000Feb 12, 2024266,716 vehicles
  ELECTRONIC STABILITY CONTROL (ESC) · SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

  BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

  Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

  Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

• Recall 23V885000Dec 22, 20234,926 vehicles
  BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT · FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

  BMW of North America, LLC (BMW) is recalling certain 2024 i5 eDrive40 and i5 M60 vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

  Risk: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.

  Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact BMW customer service at 1-800-525-7417. Note: This is an expansion of Recall 23V-026.

• Recall 23V700000Oct 18, 202312,296 vehicles
  ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

  BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.

  Risk: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.

  Remedy: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Recent 2024 BMW I5 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed May 5, 2026CAVisibility & Wipers

   While driving under normal conditions at roadway speed, the panoramic sunroof glass suddenly failed with a loud explosive sound. There was no observed impact, no debris strike, and no prior damage to the glass. The failure resulted in a large central blowout with shattered glass and fragments displaced outward from the vehicle. The failed component is the panoramic sunroof glass panel, which remains available for inspection. This incident created a safety risk due to the…

   NHTSA complaint #11735810 · source
2. Filed May 5, 2026MOElectrical SystemSteering

   On May 3, 2026, while operating my 2024 BMW i5 on public roads, the vehicle suffered a sudden and complete loss of power steering with no prior warning. I could not turn the steering wheel at a stop. The instrument cluster simultaneously displayed: "Vehicle may roll. Brake manually," "Drive carefully. Changed steering effort," "Drive carefully. Chassis stabilization," and "Parking assistance malfunction." Auto Hold and the electronic parking brake's hold function were…

   NHTSA complaint #11735764 · source
3. Filed Apr 28, 2026WABrakesDriver Assistance & Safety Tech

   While merging onto [XXX] from an on-ramp in [XXX] , I received a dashboard warning stating “Brake system and chassis stabilization – braking may require additional force.” This occurred during active acceleration and merging into highway traffic. At the time of the warning, I experienced reduced confidence in braking performance and increased concern about the vehicle’s ability to stop safely under normal conditions. The situation created a potential safety risk, as I was…

   NHTSA complaint #11734453 · source
4. Filed Apr 22, 2026FLElectrical SystemOther / Unknown

   The vehicle listed has an unfixable defect (water valve/coolant issue) that creates a safety hazard in an electric vehicle, BMW, the manufacturer has failed to provide a remedy within a reasonable timreframe. AC Coolant valve and high voltage battery are part of the same loop which make this vehicle a safety hazard. The No fix as of today. Authorized BMW dealer feedback: ROAD TESTED WITH CUSTOMER AND HEARD NOISE CUSTOMER IS CONCERNED ABOUT. CLICKING NOISE COMING FROM A WATER…

   NHTSA complaint #11733119 · source
5. Filed Sep 19, 2025CACrashTowedBrakesDriver Assistance & Safety Tech

   The contact's insurer owned a 2024 BMW I5. The contact stated that the insurer received notice of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact stated that while the insurer was parking the vehicle, and the brake was depressed, the vehicle inadvertently accelerated and collided with a store's side wall. The contact stated that, to her knowledge, there were no injuries. The contact added that she did not have…

   NHTSA complaint #11688366 · source
6. Filed Sep 12, 2025NJEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   While driving in heavy highway traffic at approximately 5–10 mph, the vehicle suddenly displayed a red warning message and symbol in the driver’s gauge cluster indicating the car was shutting down. About 15–20 seconds later, propulsion was completely lost, although power steering and braking remained available. I attempted to change gears and restart the car by turning it on and off, but nothing worked. I activated the hazard lights since the car was stopped in traffic and…

   NHTSA complaint #11686791 · source
7. Filed Sep 9, 2025FLElectrical System

   Make extreme high fan noise during and after super fast charging sessions (Electrify America), overheating issues, unlike all other Evs that do not. Constant clunking sound during and after departing from sessions. Periodic banging sound when parked. Sounds can be observed inside and outside of vehicle. Signs of defect and overheating, safety concerns not addressed by purchasing dealer and manufacture BMW NA. I have video recordings of the issue, and have taking it to two…

   NHTSA complaint #11686161 · source
8. Filed Jul 15, 2025CADriver Assistance & Safety Tech

   While reversing my 2024 BMW i5, the main infotainment display repeatedly blacks out for 3–5 seconds, eliminating the rear-view camera image. The blackout occurs without warning, roughly once every 25-30 reverse maneuvers, leaving zero rearward visibility and forcing hard braking to avoid pedestrians and fixed objects. Component/system: Central Information Display / rear-view camera feed (BMW head unit). The original head unit was replaced by the dealer on 07/15/2025 after…

   NHTSA complaint #11673828 · source

Compare the 2024 BMW I5 with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology