2024 Buick Encore GX problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 32 complaints with NHTSA about the 2024 Buick Encore GX, most often about electrical system. There are 2 recalls for this model year.
- Complaints
- 32
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Median mileage
- 25,000 mi at time of problem
Key facts
- Electrical System is the most-reported problem area, named in 21 of 32 complaints (66%).
- Lighting (4) and engine (3) follow.
- Half of the complaints that list mileage happened before 25,000 mi.
- The 2024 Buick Encore GX has 2 recalls on file.
- It ranks 5th of 7 Buick Encore GX model years by our severity-weighted complaint score (1st = worst).
- That is 14% more complaints than the 2023 model year (28).
2024 Buick Encore GX problems by category
- 21 complaints
- Other / Unknown5 complaints
- Lighting4 complaints
- Engine3 complaints
- Transmission & Drivetrain3 complaints
- Driver Assistance & Safety Tech2 complaints
- Fuel, Hybrid & EV Propulsion2 complaints
- Brakes2 complaints
- Steering2 complaints
- Body & Structure1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 19 |
| Unknown or other | 5 |
| Exterior lighting | 4 |
| Power train | 3 |
| Engine | 3 |
| Fuel/propulsion system | 2 |
| Electrical system: instrument cluster/panel | 2 |
| Service brakes | 2 |
When problems happen (mileage)
2024 Buick Encore GX recalls (2)
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image.
Risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera, if necessary, free of charge. Letters informing owners of the safety risk were mailed September 17, 2026. Another letter will be mailed once the parts are available. Owners may contact Chevrolet customer service at 1-800-222-1020 or Buick customer service at 1-800-521-7300. GM's number for this recall is A262554900. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on August 20, 2026.
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Recent 2024 Buick Encore GX complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Oct 5, 2026CTElectrical System
I purchased the car from Enterprise Sales and had it for two years. Just today, the instrument panel remained blank after I started the car. After a few more attempts of starting and stopping the car, the panel remained blank, so I drove home. After 2 hours, I started the car to park it, and the instrument panel returned to normal. I looked it up online and found GM had issued a recall for the 2024 Buick Encore GX for the instrument panel going blank, but when I entered my…
NHTSA complaint #11769086 · source - Filed Aug 28, 2026NMElectrical SystemLightingSteering
I recently bought this 2024 Buick Encore GX about a week ago and we decided to take a short trip to [XXX], as we were coming back and was driving downhill, we notice the vehicle was pulling to the left side like a strong wind pulling it. The steering wheel became very stiff and unable to pull back towards the driving lane as my daughter was trying to maneuver back, so she finally slowed down all the way to a full stop as the car approached all the way to the left by pulling…
NHTSA complaint #11760438 · source - Filed Aug 28, 2026MIElectrical System
The dash and instrument panel goes completly blank at highway speeds. A very dangerous scenario. It has happened 6 times in the 3 months that i jave purchased the vehicle.
NHTSA complaint #11760313 · source - Filed Aug 12, 202625,000 miORElectrical System
The contact owns a 2024 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the contact received a phone call and the infotainment screen and the display for the weather and climate control system below the infotainment screen darkened and then became inoperative. The buttons below and around the center console remained operable; however, the contact was unable to see what functions were being selected or controlled because the display was dark.…
NHTSA complaint #11756503 · source - Filed Aug 4, 2026KSElectrical SystemLightingOther / Unknown
This is not a new issue and has happened multiple times since the purchase of this vehicle. Multiple times while driving my 2024 Buick Encore GX, the entire instrument panel intermittently goes completely blank/black. All critical information disappears, including the speedometer, fuel gauge, warning lights, and other indicators. The display does not recover on its own and only returns after I fully restart the vehicle. This creates a serious safety hazard especially at…
NHTSA complaint #11754747 · source - Filed Jul 16, 202654,000 miTXElectrical System
The contact owns a 2024 Buick Encore GX. The contact stated that while driving at 5 MPH and attempting to stop the vehicle, the instrument panel displayed a blank screen. An independent mechanic was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the electrical system needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 23V744000 (ELECTRICAL SYSTEM); however, the VIN was…
NHTSA complaint #11750802 · source - Filed Jul 14, 2026WAEngineTransmission & Drivetrain
When driving on the freeway 60 mph, the car jerked and locked up, no warning lights, speedometer was rising and dropping rapidly, car slowly dropped speed. Had to pull on the side of the road, when car was put to parked, neutral, or drive it went backwards until it wasn’t able to move at all. Car was towed to the GM Chevrolet in my area where it was fixed previously for transmission module issue. After inspection it was found by a mechanic that it was a transmission failure.…
NHTSA complaint #11750191 · source - Filed Jun 29, 202634,500 miNJTransmission & Drivetrain
The contact owns a 2024 Buick Encore GX. The contact stated that while driving approximately 60-65 MPH on the interstate, the vehicle was shuddering abnormally while accelerating, and the transmission failed to properly shift into gear. The contact was concerned about safety while driving the vehicle at highway speeds. There were no warning lights illuminated, or messages displayed prior to the failure. After the most recent failure, the vehicle was driven to the residence.…
NHTSA complaint #11747164 · source
Compare the 2024 Buick Encore GX with another vehicle →
Other 2024 Buick models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology