2017 Cadillac XT5 problems, complaints & recalls

2017 Cadillac XT5 recalls (1)

• Recall 16V802000Nov 4, 20161,844 vehicles
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

  General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.

  Risk: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.

  Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.

Recent 2017 Cadillac XT5 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 24, 2026TXFuel, Hybrid & EV Propulsion

   The problem I am having with my car is a safety issue and their is not a safety recall on my model 2017 but their is one on model 2018 with same issue as mine, the issue I have is every time I fill my gas tank full or halft tank and when I live the gas station hit the road when I stop at a red light or stop sigh the car start shaking and turn off, I have to put the car on park and turn back on and start driving, car shakes while driving and at next red light it turns off…

   NHTSA complaint #11766813 · source
2. Filed Sep 19, 2026FLTransmission & Drivetrain

   I bought this vehicle with 74k miles the car when cold starts well but when you start to drive and at 24 miles an hour it kicks then shutting till 30 mph then once warm the kick goes away but you feel a little kick when down shifting I contact GM about it was told no recall the previous owner said he took it when it had about 50k miles and they said the same thing so I took the vehicle to ammaco transmission shop they serviced it and the car still had the issue they told me…

   NHTSA complaint #11765453 · source
3. Filed Aug 28, 2026CAEngine

   The thermostat quit working. I've researched this issue and have seen this is a very common issue usually occurring when the vehicle has somewhere between 45000 to 55000 miles.

   NHTSA complaint #11760374 · source
4. Filed Jul 21, 2026OHElectrical SystemTransmission & Drivetrain

   I purchased the car on XXX. The car has been returned to the service department within the first 3 days. Sold to me without getting fully inspected. Service department did put new brakes and rotors on and I was told (no paperwork given to me) an oil change was done. On XXX in traffic on a dangerous highway, the car cut off. The car was not able to be jumped with AAA, was towed to [XXX]/GMC Service department. I was told by the Asst Svc Manager, on XXX the Tech told him My…

   NHTSA complaint #11751756 · source
5. Filed Jul 19, 2026NCAirbags

   My passenger side, dashboard bowls up in the heat and doesn’t seat properly. My fear for safety is that if I’m in an accident that airbag will not come out due to the dash bubbling because of the defect.. It seems to be an only problem with the platinum editions of the Cadillac XT5’s. There’s no warning lamps and it has not been inspected.

   NHTSA complaint #11751374 · source
6. Filed Jul 8, 2026MIEngineSteering

   I had P0128 Code with a warning message " Steering assist is reduced, drive with care". My local mechanic told I need a new thermostat. I have replaced my thermostat and it cost me 700 dollars out of pocket.

   NHTSA complaint #11749125 · source
7. Filed Jun 11, 2026ILSeats & Seat Belts

   2017 cadillac XT5 Platinum. Seatbelt CHIME does not activate if the seatbelt is off while driving. Dealer says it is working as it is supposed to in this model year.!!!! Please note that at the dealer we test drove for 3/4 of a mile, and the CHIME went off only after driving 4 blocks and making a right hand turn. It went off again seconds later and 1/2 mile later as we entered the parking lot, as we hit a bump into the parking lot, the chime went off again. My point is that…

   NHTSA complaint #11743530 · source
8. Filed Mar 17, 2026VAOther / Unknown

   I had to replace the thermostat which is a well known, documented defect/issue for this vehicle/Cadillac. I would like reimbursement from Cadillac.

   NHTSA complaint #11725089 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology