2021 Ford Escape Hybrid problems, complaints & recalls

2021 Ford Escape Hybrid recalls (1)

• Recall 22V109000Feb 24, 2022155 vehicles
  ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

  Ford Motor Company (Ford) is recalling certain 2021 Escape Hybrid vehicles. The engine crankshaft may have been manufactured incorrectly, which can result in engine damage.

  Risk: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

  Remedy: Dealers will inspect the crankshaft and replace the engine, as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 2, 2022. Owner notification letters were mailed on March 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S10.

NHTSA defect investigations

• PE23013Opened Jul 7, 2023Closed Jan 24, 2024

  Failed Door Check Arm Attachment Point

  On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditions. The most common reported failure condition was reduced door functionality (e.g. door was more difficult to open or close) and the least common was inadvertent door opening. Other reported failure …

• DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000

  Pedestrian alert sounds

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

Recent 2021 Ford Escape Hybrid complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 6, 2026WIElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   within the first minute of engine start there is a high-voltage buzzing sound following with a minor smoke smell coming either from the engine bay or back of the car. You could hear this sound from outside, especially my neighbors witnessed the sound from the sidewalk. when it happens it suddenly loses power and control of the vehicle. I reported this issue to Ford helpdesk but they mentioned there was no recall for my VIN. It almost feels like it would electrocute someone.

   NHTSA complaint #11769384 · source
2. Filed Oct 6, 2026WIBrakesAcceleration & Cruise ControlWheels & Tires

   The ABS system fails to engage If the vehicle is coming to a stop and there is even the slightest bump on the road. ABS disengages the brakes which follows with a rapid acceleration of the vehicle instead of slowing down. Issue occurs even If one of the rear tires feels a slight bump. This issue occurs even on dry and hot conditions unrelated to slippery conditions. I am worried in slippery conditions it gets worse.

   NHTSA complaint #11769375 · source
3. Filed Sep 8, 2026NCEngineTransmission & Drivetrain

   On Saturday at approximately 8:25 p.m., my 2021 Ford Escape Hybrid SEL abruptly entered limp mode while traveling on a major highway. The vehicle's speed rapidly dropped from approximately 60-65mph to 20 mph in heavy, high-speed (many driving over 70mph)traffic. I immediately activated my hazard lights and exited the highway at the first opportunity, narrowly avoiding a serious fatal collision. Today, Crossroads Ford in Apex, North Carolina, informed me that the issue was…

   NHTSA complaint #11762910 · source
4. Filed Aug 15, 2026NCElectrical System

   The fuel door actuator malfunctioned, rendering the emergency release ineffective. This necessitated a replacement at 30,000 miles or four years from the manufacturing date. We believe that an inoperable fuel door presents a significant safety concern.

   NHTSA complaint #11757082 · source
5. Filed Jul 30, 202650,000 miTNAcceleration & Cruise ControlTransmission & Drivetrain

   The contact owns a 2021 Ford Escape. The contact stated that while driving approximately 45 MPH, the vehicle suddenly decelerated and failed to properly accelerate while depressing the accelerator pedal. The vehicle was parked on the side of the road and was later towed to the local dealer. The vehicle was serviced by the dealer. No further information was available. The contact stated that after retrieving the vehicle, the vehicle unintendedly accelerated and erroneously…

   NHTSA complaint #11753719 · source
6. Filed Jul 20, 2026CASeats & Seat Belts

   Seatbelt locks in position on the passenger side. Must stop car let seatbelt retract all the way and reattach seatbelt. Dealer wanted $225 to diagnose problem if they could not find and/or duplicate issue.

   NHTSA complaint #11751627 · source
7. Filed Jul 16, 2026KYOther / Unknown

   After picking my vehicle up from a day and a half of recall repairs, I immediately experienced a rubbing sound and a shuddering when I turned my wheels to the right and moved forward as I attempted to drive away from the parking space. There were no issues when turning the wheels to the left to back out of the parking space. I immediately pulled into the service bay to report the problem. A maintenance tech came out and asked to drive it. When the vehicle was returned, I was…

   NHTSA complaint #11750868 · source
8. Filed Jul 15, 2026TXBody & Structure

   Subject: Formal Complaint – Recall 23B56 & 23S27 + Rental Car Reimbursement Demand – McCombs Ford (7111 NW Loop 410) To Whom It May Concern, I am writing to file a formal complaint regarding the unacceptable service I experienced at McCombs Ford West, located at 7111 NW Loop 410, San Antonio, TX, concerning two open safety recalls on my 2021 Ford Escape, VIN: [XXX] and to formally request reimbursement for out-of-pocket expenses caused directly by the dealership's failure to…

   NHTSA complaint #11750554 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology