2021 Hyundai Sonata Hybrid problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 55 complaints with NHTSA about the 2021 Hyundai Sonata Hybrid, most often about electrical system. There are 0 recalls for this model year.

Complaints
55
Recalls
0
Crashes
1
Fires
0
Injuries
2
Median mileage
28,274 mi
at time of problem

Key facts

  • Electrical System is the most-reported problem area, named in 25 of 55 complaints (45%).
  • Engine (24) and fuel, hybrid & EV propulsion (5) follow.
  • Half of the complaints that list mileage happened before 28,274 mi.
  • Owners reported 1 crash, 0 fires and 2 injuries.
  • NHTSA has opened 1 defect investigation covering this vehicle.
  • It ranks 4th of 16 Hyundai Sonata Hybrid model years by our severity-weighted complaint score (1st = worst).
  • That is 244% more complaints than the 2020 model year (16).

2021 Hyundai Sonata Hybrid problems by category

  • 25 complaints
  • 24 complaints
  • Other / Unknown
    7 complaints
  • Fuel, Hybrid & EV Propulsion
    5 complaints
  • Transmission & Drivetrain
    4 complaints
  • Driver Assistance & Safety Tech · 1 crash
    3 complaints
  • Wheels & Tires
    1 complaints
  • Visibility & Wipers
    1 complaints
  • Body & Structure
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Electrical system25
Engine21
Unknown or other7
Fuel/propulsion system5
Power train4
Forward collision avoidance: automatic emergency braking3
Forward collision avoidance: adaptive cruise control1
Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)1

When problems happen (mileage)

Under 10k110k–30k130k–60k60k–100k100k–150k150k+
Mileage at the time of the problem, for 2021 Hyundai Sonata Hybrid complaints that list mileage.

2021 Hyundai Sonata Hybrid recalls (0)

No recalls on file.

NHTSA defect investigations

  • DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000

    Pedestrian alert sounds

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

Recent 2021 Hyundai Sonata Hybrid complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Sep 18, 2026AZFuel, Hybrid & EV Propulsion
    The vehicle was brought to an authorized Hyundai dealer to have Service Campaign TBH and 94B completed. These campaigns were explicitly designed to prevent known mechanical defects (cracked EHRS assemblies and high-voltage battery errors). The software patches failed to protect the vehicle. The physical hardware has now catastrophically failed exactly as predicted by the campaign, resulting in extreme engine overheating and a physically swollen high-voltage battery pack.…
    NHTSA complaint #11765311 · source
  2. Filed Sep 18, 2026VAFuel, Hybrid & EV PropulsionTransmission & Drivetrain
    ​My Lincoln Nautilus (~9,180 miles) logged 6 "Powertrain Malfunction / Reduced Power" alerts in the [XXX] telematics system between XXX (XXX at 7:59 PM and 8:16 PM; XXX at 1:07 PM and 1:39 PM; XXX at 11:16 PM; and XXX at 10:56 AM). Out of the 6 logged events, I experienced severe loss of motive power during two of them. On XXX, while driving 70 mph on I-95, the vehicle completely lost all propulsion. Coasting without power, I was unable to pull fully onto the shoulder,…
    NHTSA complaint #11765198 · source
  3. Filed Aug 5, 2026MIElectrical SystemEngine
    The vehicle experiences sudden, complete electrical power loss while driving at speed on highways and city streets or on the parking. All digital displays turn off, the engine shuts down, and power-assisted steering and braking are instantly lost without prior warning, presenting an extreme collision risk. The issue first occurred in August 2025 at approximately 48,000 miles and was taken to an authorized Hyundai dealer in Michigan for warranty repair. The dealer held the…
    NHTSA complaint #11755133 · source
  4. Filed Jun 22, 2026VAElectrical System
    I purchased this vehicle pre-owned approximately two years ago and have since developed concerns about its reliability, particularly related to the electrical and hybrid systems. In hindsight, I suspect these issues may be part of the reason the original owner traded it in to a CarMax dealer. Shortly after purchasing the vehicle, I began experiencing recurring problems with the 12V battery, including frequent instances requiring battery resets. Interestingly, these issues…
    NHTSA complaint #11745618 · source
  5. Filed May 22, 2026OHElectrical System
    The vehicle’s 12-volt electrical system repeatedly loses power within about 1 hour of sitting. The car becomes completely unresponsive (cannot unlock or start) and requires use of the built-in 12V battery reset button to restore power. This occurs frequently and makes the vehicle unreliable and potentially unsafe, as the car may become inoperable without warning. This appears to be an electrical system defect or parasitic power drain. The issue has been ongoing.
    NHTSA complaint #11739503 · source
  6. Filed Aug 11, 2025SCElectrical System
    Owned car since 09/2024 with 64K miles. Battery system (12V/hybrid system) has shut down and died 47 times since 04/2025 - no shut downs before then. Car with ~69K miles at that time. Dealer had car six weeks (05/17 to 07/05/2025) and it died “a number” of times and report that Hyundai claims this is “what the car is supposed to do.” Since 07/05 it has died 12 times just sitting in my driveway or the lot at work. This is NOT normal. Internet blogs show DOZENS of other…
    NHTSA complaint #11679975 · source
  7. Filed Jul 28, 2025DEElectrical System
    This is on my 2021 Hyundai Sonata Hybrid Limited - for the 7th time the vehicle has been completely dead and unresponsive. I have had to gain entry to the vehicle using the manual key and press the "jump" button to get the vehicle to start. The Hyundai dealership ran a bunch of battery updates to the 12 volt battery several weeks ago and said that should hopefully fix the issue. Several weeks later on 07/19/2025 the vehicle was dead again. I had to use the key to manually…
    NHTSA complaint #11676697 · source
  8. Filed Jul 10, 2025GAElectrical System
    What component or system failed or malfunctioned, and is it available for inspection upon request? RANDOM TOTAL ELECTRICAL FAILURE (DOORS WON'T UNLOCK, CAR UNRESPONSIVE) How was your safety or the safety of others put at risk? DIFFICULT TO GAIN MANUAL ENTRY TO CAR, PARTICULARLY IN DARK SITUATIONS Has the problem been reproduced or confirmed by a dealer or independent service center? NO, I HAVE TAKEN THE CAR IN FOR SERVICE TWICE AND THE ISSUE HAS NOT BEEN CORRECTED. THE CAR…
    NHTSA complaint #11672497 · source

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Other 2021 Hyundai models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology