2017 Jayco Travel Trailer Eagle problems, complaints & recalls

2017 Jayco Travel Trailer Eagle recalls (5)

• Recall 21V425000Jun 4, 202187,649 vehicles
  EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

  Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

  Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

  Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

• Recall 18V072000Jan 29, 201881 vehicles
  EQUIPMENT

  Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.

  Risk: If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.

  Remedy: Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.

• Recall 17V056000Jan 26, 201725 vehicles
  EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

  Jayco, Inc. (Jayco) is recalling certain 2017 Eagle fifth-wheel recreational vehicles equipped with the dry camping option. In the affected vehicles, the LP manifold was mounted to the fifth wheel frame directly above the axle assembly and the suspension U-bolts. Impact from the axle can crack the LP manifold resulting in a propane gas leak.

  Risk: An LP gas leak can increase the risk of a fire.

  Remedy: Jayco will notify owners, and dealers will relocate the LP manifold, and inspect and replace the LP lines and fittings, as necessary, free of charge. The recall began on February 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903342.

• Recall 16V772000Oct 24, 201630 vehicles
  STRUCTURE:FRAME AND MEMBERS · SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

  Jayco, Inc. (Jayco) is recalling certain model year 2017 Eagle fifth wheel trailers, model 355 MBQS, manufactured October 7, 2016, to October 11, 2016. The affected vehicles may have an axle of insufficient load capacity.

  Risk: If the axle is overloaded, excess tire wear may result, possibly causing tire failure and an increased risk of a crash.

  Remedy: All of the affected trailers have been quarantined at dealers and therefore owner notification letters will not be sent. Jayco dealers will replace the 6000lb capacity axle with a 7000lb capacity axle, including new rims and tires and will install updated Federal ID, and Cargo Carrying Capacity labels, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901330.

• Recall 16V560000Jul 27, 20163,085 vehicles
  ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

  Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.

  Risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.

  Remedy: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.

Recent 2017 Jayco Travel Trailer Eagle complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 14, 2021AZOther / Unknown

   The contact owns a 2017 Jayco Eagle Trailer. The contact stated that there was an abnormal LP gas odor detected. The contact stated that the propane regulator was leaking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was notified however, no further assistance was provided. The contact stated that the failure was related to NHTSA Campaign number 21V425000 (Equipment). The failure mileage was unknown.

   NHTSA complaint #11432899 · source
2. Filed Aug 18, 2020OHBody & Structure

   Through normal use of the jayco eagle ht 27.5rlts, the sidewall trim piece began to start separating from the sidewall when the weight of the unit was on the pin-box. Jayco is well aware of this particular issue as well as the underlying cause. The underlying issue is the fact that they used sheet metal screws instead of 'structural' screws during the manufacturing process to secure the sidewalls to the frame. The complete failure of these sheet metal screws allowed the…

   NHTSA complaint #11349994 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology