2024 Lincoln Nautilus problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 22 complaints with NHTSA about the 2024 Lincoln Nautilus, most often about electrical system. There are 7 recalls for this model year.
- Complaints
- 22
- Recalls
- 7
- Crashes
- 2
- Fires
- 0
- Injuries
- 1
- Median mileage
- 14,448 mi at time of problem
Key facts
- Electrical System is the most-reported problem area, named in 6 of 22 complaints (27%).
- Driver Assistance & Safety Tech (4) and visibility & wipers (3) follow.
- Half of the complaints that list mileage happened before 14,448 mi.
- Owners reported 2 crashes, 0 fires and 1 injury.
- The 2024 Lincoln Nautilus has 7 recalls on file.
- It ranks 3rd of 8 Lincoln Nautilus model years by our severity-weighted complaint score (1st = worst).
2024 Lincoln Nautilus problems by category
- Electrical System · 1 crash6 complaints
- Other / Unknown · 2 crashes5 complaints
- Driver Assistance & Safety Tech4 complaints
- Visibility & Wipers3 complaints
- Brakes3 complaints
- Acceleration & Cruise Control2 complaints
- Engine2 complaints
- Body & Structure2 complaints
- Fuel, Hybrid & EV Propulsion1 complaints
- Airbags · 1 crash1 complaints
- Seats & Seat Belts1 complaints
- Transmission & Drivetrain1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 5 |
| Unknown or other | 5 |
| Back over prevention | 3 |
| Visibility | 2 |
| Structure:body | 2 |
| Vehicle speed control | 2 |
| Service brakes | 2 |
| Visibility:windshield | 2 |
When problems happen (mileage)
2024 Lincoln Nautilus recalls (7)
- BACK OVER PREVENTION:SOFTWARE · ELECTRICAL SYSTEM:ADAS
Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist, lane-keeping assist, and blind-spot monitoring.
Risk: Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.
Remedy: The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles that were repaired incorrectly under recall 24V953. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed on September 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C36.
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
Risk: A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
Remedy: The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
- ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.
Risk: An overheated engine block heater can increase the risk of a fire.
Remedy: Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed June 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles previously repaired incorrectly under recall number 24V-597. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Risk: A closing window may exert excessive force and pinch a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C10.
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed September 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C24.
Recent 2024 Lincoln Nautilus complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Sep 15, 202640,000 miNYDriver Assistance & Safety TechElectrical System
The contact owns a 2024 Lincoln Nautilus. The contact stated that after an OTA software update, the panoramic screen display and instrument cluster failed to operate as intended. The contact stated that the screen intermittently went black, rendering the reaview camera image, speedometer, or navigation screen inoperable. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The failure mileage was 40,000.
NHTSA complaint #11764310 · source - Filed Aug 28, 2026RIOther / Unknown
I own a 2024 Lincoln Nautilis on August 28 2026. I started the vehicle in the rear windshield glass suddenly shattered/exploded there had been no collision accident vandalism or known impact to the vehicle that I am aware of the vehicle was not involved in an accident immediately before the glass failed. The glass failure occurred unexpectedly. When I started the vehicle. I contacted my local Lincoln dealership and reported what happened. The dealership told me that they had…
NHTSA complaint #11760446 · source - Filed Aug 4, 2026FLOther / Unknown
On August 4 2026, I drove my 2024 Lincoln Nautilus home for lunch. Upon leaving my house to head back to my office, and without realizing it, I left the vehicle's key fob inside my house, approximately 30 feet from where the vehicle was parked. I was able to gain entrance to my locked vehicle and I was able to start my vehicle and drive all the way back to my office. It was not until I turned my car off, closed the door and searched my pocket for my key fob to lock the…
NHTSA complaint #11754787 · source - Filed Apr 23, 202615,596 miPAElectrical SystemVisibility & Wipers
The contact owns a 2024 Lincoln Nautilus. While the vehicle was parked, the rear hatch unexpectedly opened and struck a building, causing the taillight to crack and leaving scratches and a crack on the bumper. Additionally, the contact stated that the gear shifter failed to shift to drive or reverse while attempting to drive into a driveway. The vehicle was turned off and restarted five times before it operated as intended. On another occasion, the Forward Collision…
NHTSA complaint #11733300 · source - Filed Apr 17, 2026MADriver Assistance & Safety TechElectrical System
The contact owns a 2024 Lincoln Nautilus. The contact received notifications of NHTSA Campaign Numbers: 24V953000 (VISIBILITY), 25V337000 (ELECTRICAL SYSTEM, EQUIPMENT), 26V165000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM) and 25V691000 (BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE), and the vehicle was taken to the dealer for the recall repairs; however, the dealer was unable to complete the APIM recall repair successfully. The contact stated that the vehicle remained…
NHTSA complaint #11731869 · source - Filed Apr 13, 2026ALVisibility & Wipers
The contact's husband owns a 2024 Lincoln Nautilus. The contact stated that the windshield had cracked on four occasions between February 2025 and April 2026 and was replaced three times. The contact stated that the windshield started cracking from the bottom without impact, and the crack expanded, requiring the windshield to be replaced. The contact stated that the windshield cracked on one occasion after a bug struck the windshield. The windshield was replaced three times…
NHTSA complaint #11730767 · source - Filed Apr 4, 2026SCDriver Assistance & Safety TechElectrical System
Ongoing Electrical Failures (2024 Lincoln Nautilus) This vehicle has experienced repeated and unresolved electrical system failures despite being brought in for service at least seven times. The issues remain ongoing and impact both safety and reliability: 1. Rear driver-side window defect – window reverses and will not remain closed, creating a safety and security concern. Multiple repair attempts have failed to resolve the issue. 2. False reverse braking alerts – system…
NHTSA complaint #11729214 · source - Filed Mar 14, 2026COBody & Structure
The door jam and hatchback seals are letting dust and emission fumes inside the vehicle. When driving down a dirt road the seats are covered with dust. The dealership says that the seals are properly installed they said to the cabin fan on high to pressurize the vehicle which has not helped. When sitting stopped in traffic you can smell the exhaust fumes. This has been an ongoing issue since the date of purchase and the dealership has admitted that other Nautilus vehicles…
NHTSA complaint #11724356 · source
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology