2010 Mazda CX-9 problems, complaints & recalls

2010 Mazda CX-9 recalls (6)

• Recall 19V782000Oct 31, 201969,879 vehiclesDo not drive
  AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

  Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.

• Recall 18V717000Oct 12, 2018155,436 vehiclesDo not drive
  AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

  Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

• Recall 18V018000Jan 9, 201870,227 vehiclesDo not drive
  AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

  Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.

• Recall 17V429000Jun 29, 2017205,377 vehiclesDo not drive
  AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

  Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

  Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

• Recall 15V451000Jul 20, 2015193,484 vehicles
  SUSPENSION:FRONT:CONTROL ARM:LOWER ARM · SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

  Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

  Risk: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

  Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.

• Recall 10V051000Feb 19, 201012,300 vehicles
  SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

  Mazda is recalling certain model year 2010 cx-9 vehicles equipped with electrically heated front seats. There is a possibility under extremely cold conditions for the seat heater control circuit to overheat and fail due to insufficient electrical grounding.

  Risk: This may cause burn damage of the seat cushion surface, or a risk of smoke/fire.

  Remedy: Dealers will install an additional ground harness on the seat heater control system. The seat heater control circuit will be replaced if necessary and/or the seat will be repaired free of charge. The safety recall began on march 9, 2010. Owners may contact mazda at 1-800-222-5500.

NHTSA defect investigations

• PE19006Opened May 2, 2019Closed Jan 15, 2021

  Inadvertent Curtain Air Bag Deployment

  The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE19-006) on May 2, 2019 to investigate two Vehicle Owner Questionnaires (VOQs) and Early Warning Reporting data related to allegations of inadvertent deployment (IAD) of side curtain airbags in Model Year (MY) 2010 through 2013 Mazda CX-9 vehicles. ODI sent an Information Request (IR) to Mazda North America Operations, LLC. to gather information about the alleged defect in the subject vehicles. In the 20 months since opening the PE, ODI has received three additional VOQs. To date, there have been a total of 11 IAD i…

• PE15022Opened Jun 9, 2015Closed Aug 20, 2015led to recall 15V451000

  Lower ball joint separation

  In an July 7,2015 letter to NHTSA, Mazda identified a safety defect that could result in lower ball joint separation in approximately 193,484 model year (MY) 2007 through 2014 Mazda CX-9 vehicles (NHTSA Recall No. 15V-451,Mazda 8515G).Mazda indicated that damage to the ball joint boot may allow water to enter the front suspension ball joint fitting during use which may result in premature ball joint wear and a progressively looser joint.In January 2014, Mazda implemented redesigned lower control arms in production vehicles to improve the durability of the lower ball joints.The redesign involve…

• PE14005Opened Feb 10, 2014Closed Jun 26, 2014

  Brake Booster Failure

  In March 2014, Mazda Motor Corporation (Mazda) initiated Special Service Program SSP93 to extend the warranty coverage for a specific brake booster fault condition on model year (MY) 2007-2013 Mazda CX-9 vehicles.According to Mazda's dealer communication for SSP93, the subject vehicles may exhibit a condition were the brake pedal is harder than usual to depress. Complainants report hearing air leakage (hissing) from the driver-side foot area during braking.The Mazda program extends the warranty coverage for repairing this condition to unlimited time and mileage for repairs performed between Ma…

Recent 2010 Mazda CX-9 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jun 24, 2026NYBrakes

   The break booster went out without any warning or indicators while driving almost resulting in a collision. There are no warning lights on the dashboard.

   NHTSA complaint #11746341 · source
2. Filed Mar 23, 2026MOSuspension

   Front suspension broke while my husband was driving back from a fire as he is a volunteer firefighter. He states car did not have any lights on dash to report there was a problem. The next thing he knew he heard a loud squealing noise and lost control of the vehicle taking him off road in a small ditch. As the axle broke it went upward and hit both belts and shredded them. He was not able to move or drive the car at all. I am the owner of this vehicle had I been driving I…

   NHTSA complaint #11726414 · source
3. Filed Jan 27, 2026FLAirbags

   The contact owns a 2010 Mazda CX-9. The contact received notification of NHTSA Campaign Number: 19V782000 (Air Bags). The contact called the dealer and was advised to tow the vehicle to the dealer for the recall repair. The contact stopped driving the vehicle due to the recall. The contact attempted to call the dealer for an alternative mode of transporting the vehicle to the dealer, but the calls were not returned. The manufacturer was contacted, and the contact was…

   NHTSA complaint #11713717 · source
4. Filed Aug 21, 2024NJBrakes

   My wife was taking my daughters for marching band and all of a sudden she tried to press the brakes but the brakes felt too hard and she was unable to stop the car safely. She had to take immediate action by moving the car to the shoulder to stop the car. There were no warning signs on the screen. The car was taken to the mechanic and the dealership. The dealership said that this was a brake booster issue which would be fixed for $1500. This is a serious issue which if had…

   NHTSA complaint #11609995 · source
5. Filed Apr 16, 2023120,000 miTXBrakes

   Braking inconsistently - sometimes easy to stop, sometimes hard. I had brakes looked at, and the man said it was the brake booster. He googled it, and found a recall online and told me to take it to my dealer. It doesn't look like there's an active recall - but a lot of complaints. What's going on? This is going to be expensive. My college age daughter drives that car. Do they have to have a severe accident to get that fixed? I can't afford to fix it right now.

   NHTSA complaint #11517304 · source
6. Filed Dec 27, 2022160,000 miOHEngine

   The contact owns a 2010 Mazda CX-9. The contact stated while conducting a routine check, he noticed that the coolant and the oil levels were low. An independent mechanic diagnosed that the coolant was leaking into the engine. The vehicle was not repaired. An unknown dealer was contacted and informed the contact that the VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The failure mileage was 160,000.

   NHTSA complaint #11499001 · source
7. Filed Nov 7, 202294,000 miNCBrakes

   Brakes not working due to brake booster problem which was brought to the attention of Mazda. Mazda and the transportation authority agreed on an extended warranty which is no longer in effect. There have been many more complaints for this same problem, yet a recall has not been listed for this vechicle and alot of people are paying out of pocket. I already brought this to the attention of traffic safety and never received a return reply. Brakes are squishy than you end up…

   NHTSA complaint #11492546 · source
8. Filed Oct 25, 2022NCBrakes

   Driving and brakes would not work without pressing really hard. The problem was reported before on these cars and continue to be a problem. https://www.carcomplaints.com/Mazda/CX-9/2010/brakes/stiff_difficult_braking.shtml my car has been in 2 shops for about 3 months now. They had to replace several parts in the braking system. Than the rear brakes completely froze up and towed to Mazda out of Greensboro NC.

   NHTSA complaint #11490831 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology