2023 Mercedes-Benz EQB 250+ problems, complaints & recalls

2023 Mercedes-Benz EQB 250+ recalls (1)

• Recall 26V073000Feb 6, 202611,895 vehiclesPark outside
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

  Risk: A vehicle fire while parked or driving can increase the risk of injury.

  Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.

Recent 2023 Mercedes-Benz EQB 250+ complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 3, 2026WAVisibility & Wipers

   The rear liftgate glass (backlite) of the vehicle shattered spontaneously while the vehicle was parked and unoccupied inside a closed parking garage on 09/30/2026. There was no break-in, no impact, no vandalism, and no warning lamps, messages, or other symptoms prior to the failure. The entire tempered-glass pane crazed and partially collapsed with no visible point of impact, consistent with spontaneous tempered-glass failure caused by a nickel sulfide inclusion, a…

   NHTSA complaint #11768710 · source
2. Filed Oct 3, 2026WAVisibility & Wipers

   The rear liftgate glass (backlite) of the vehicle shattered spontaneously while the vehicle was parked and unoccupied inside a closed parking garage on 09/30/2026. There was no break-in, no impact, no vandalism, and no warning lamps, messages, or other symptoms prior to the failure. The entire tempered-glass pane crazed and partially collapsed with no visible point of impact, consistent with spontaneous tempered-glass failure caused by a nickel sulfide inclusion, a…

   NHTSA complaint #11768708 · source
3. Filed Aug 29, 2026FLOther / Unknown

   BATTER RECALL FIRE SAFETY: I have a 2023 Mercedes-Benz EQB 250+ affected by NHTSA safety recall 26V073. Mercedes has acknowledged that the high-voltage battery can fail internally and cause a fire. I’m instructed to charge only to 80% and park outside away from structures, and Mercedes’ latest remedy requires replacement of the entire high-voltage battery. This is already a low range vehicle and limiting to max 140 miles on interstate before having to charge 45 minutes is a…

   NHTSA complaint #11760604 · source
4. Filed Jul 13, 2026TXElectrical System

   The battery in this car can catch fire at any time while parked. The dealership would not take the car to inspect, repair or replace the battery because there is no remedy available at this time. The recall information go back to January 2026 with no remedy or resolution available period. Instructions say I can charge it only up to 80%. I have to make adjustments to my daily routine. Instructions say I have to park it away from buildings. This car is a serious safety hazard…

   NHTSA complaint #11750095 · source
5. Filed Jun 15, 2026CAElectrical SystemOther / Unknown

   Manufacturer Recall Number [phone removed] NHTSA Recall Number26V073 Recall Status: Recall Incomplete, remedy not yet available Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery, might lead to a thermal event. Subsequently, an increased risk of a fire cannot be ruled out. Vehicle is unsafe. limited usage to 80% (about 170mls) can't park in the garage / heavy commute vehicle / No remedy…

   NHTSA complaint #11744343 · source
6. Filed Jun 14, 2026VAElectrical System

   While driving on Route 3 East (Plank Road) in the Fredericksburg area of Virginia, the electronic displays on the dashboard went completely blank for approximately about 15 seconds.

   NHTSA complaint #11743997 · source
7. Filed Jun 14, 2026VAElectrical System

   While driving on Interstate Highway 95, the electronic displays on the dashboard went completely blank for approximately 10 minutes.

   NHTSA complaint #11743995 · source
8. Filed May 25, 2026TXElectrical System

   Mercedes has not provided any remedy for NHTSA Recall Number26V073. We have written the following email on April 26, 2026 but have not received any reply. Please find attached letter we have written to Mercedes.

   NHTSA complaint #11739848 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology