2013 Mercedes-Benz ML350 problems, complaints & recalls

2013 Mercedes-Benz ML350 recalls (4)

• Recall 22V955000Dec 23, 2022348,183 vehicles
  FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE · FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

  Risk: An engine stall while driving increases the risk of a crash.

  Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

• Recall 19V787000Nov 1, 201924,226 vehicles
  COMMUNICATION

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

  Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

  Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

• Recall 18V272000Apr 27, 20189,725 vehicles
  SUSPENSION:FRONT

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

  Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.

  Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

• Recall 17V177000Mar 14, 201751 vehicles
  AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE · ELECTRICAL SYSTEM:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

  Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

  Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Recent 2013 Mercedes-Benz ML350 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jun 1, 2026GAElectrical SystemEngineFuel, Hybrid & EV Propulsion

   NHTSA VEHICLE SAFETY COMPLAINT SUPPORTING STATEMENT Vehicle: 2013 Mercedes-Benz ML350 I am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 Mercedes-Benz ML350. My vehicle was subject to a Mercedes-Benz recall involving water intrusion and related components. Despite recall-related repairs being performed, moisture and water intrusion concerns remain unresolved. During the diagnostic process,…

   NHTSA complaint #11741266 · source
2. Filed Apr 29, 2026WAFuel, Hybrid & EV Propulsion

   Re: My 2013 ML350- Intermittent Start/ Vehicle cutting off while in heavy traffic. Fuel Pump and Fuel modulator failed due to water collecting in the spare tire wheel-weld causing water intrusion into the fuel system. I paid out of pocket for this service twice, AND then found out from MB Tacoma there was a RECALL with the exact same issue. I took the vehicle in to the closest dealer- Seattle Mercedes to handle the outstanding recall issues. I was advised to contact MERCEDES…

   NHTSA complaint #11734678 · source
3. Filed Jan 15, 202696,000 miFLTowedEngineFuel, Hybrid & EV Propulsion

   The contact owns a 2013 Mercedes-Benz ML350. The contact stated that while driving approximately 40 - 45 MPH, the vehicle stalled in the middle lane. The driver was able to push the vehicle safely to the roadside. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired. The following day, it took two minutes to start the vehicle. The vehicle…

   NHTSA complaint #11711198 · source
4. Filed Nov 17, 2025CAElectrical SystemFuel, Hybrid & EV Propulsion

   Good morning ! I am an owner of a 2013 ML 350 . I live in San Diego ,CA ,92103 . I was driving my car on [XXX] and it was raining a lot . After around 30 miles I got to my destination parking area and my car died 20 feet away from the parking zone .I tried to reignite it but it wouldn’t start . I checked it with a OBD2 scanner and it was indicating a code U0109 - Lost communication with fuel pump control module . After looking into solutions and reasons for the issue online…

   NHTSA complaint #11699776 · source
5. Filed Sep 10, 2025MIFireEngine

   The engine locked up after blowing the top part of the engine off, fire shot out of the engine and quickly went out like a flam thrower. I was driving on the expressway when the accelerator would not work without any warning I didn’t have any issues with this truck. The car cut off immediately thank God I was able to coast to the side of the expressway because it stopped in the left lane on the expressway I was scared for our lives. The dealership has the truck and they said…

   NHTSA complaint #11686235 · source
6. Filed Sep 5, 2025GABrakes

   Brake Booster failure, this vehicle is exhibiting the EXACT same symptoms as described in Recall Campaign: Campaign No. [phone removed], May 2024 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model GL-Class, ML-Class, and R-Class (X164, W164 and 251 platform) Model Year 2006 – 2012 Inspect Brake Booster – without Pedal Rework Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2006-2012 ML-Class, GL-Class, and R-Class (164 and 251…

   NHTSA complaint #11685348 · source
7. Filed Aug 1, 2025TXFuel, Hybrid & EV Propulsion

   Fuel system failed carbon and shut off without any notification while driving two times put me at risk of getting hit both times as the vehicle was not in a safe spot. This has been confirmed at the dealership where my vehicle is at this point. It has been inspected by the dealership in Georgetown, Texas. Again, no warning lights just cut off two times while driving. I already had one recall fixed two times dealing with the fuel system and now it’s shutting off with no…

   NHTSA complaint #11677894 · source
8. Filed Dec 25, 2024OHFuel, Hybrid & EV PropulsionOther / Unknown

   On [XXX], while driving on the highway about 30 miles from Columbus, Ohio my 2013 Mercedez Benz ML350 suddenly stalled and lost power. There was no prior warning. Luckily, we were in the outer lane with no car close behind us so my husband slowly guided the car to the side road. The car has since been towed and is currently at the Service Department at Mercedez Benz of North Olmsted, Ohio, 44070, for repairs. I have been informed by the Service Manager that they have…

   NHTSA complaint #11632362 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology