2018 Mercedes-Maybach S 560 4MATIC problems, complaints & recalls

2018 Mercedes-Maybach S 560 4MATIC recalls (6)

• Recall 26V216000Apr 3, 202624,092 vehicles
  POWER TRAIN:DRIVELINE:UNIVERSAL JOINT

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.

  Risk: A sudden loss of drive power increases the risk of a crash.

  Remedy: Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.

• Recall 23V854000Dec 15, 20232,976 vehicles
  STRUCTURE:BODY:ROOF AND PILLARS

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

  Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.

  Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

• Recall 21V058000Feb 5, 20211,292,258 vehicles
  COMMUNICATION: AUTO CRASH NOTIFICATION · ELECTRICAL SYSTEM:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

  Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

  Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

• Recall 20V173000Mar 20, 20209,791 vehicles
  ENGINE

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560 and Maybach S560 vehicles equipped with 4.0L 8-cylinder gasoline-engines. Two engine oil plugs may not withstand high engine loads while driving, possibly resulting in an engine oil leak.

  Risk: An engine oil leak can spill on to the road and cause slippery road conditions. Additionally, if the engine runs out of oil it can cause an engine stall while driving. Either of these scenarios can increase the risk of a crash.

  Remedy: MBUSA will notify owners, and dealers will reinforce the engine oil plugs by adding a retaining plate, free of charge. The recall began August 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060018.

• Recall 18V908000Dec 19, 20185,754 vehicles
  LANE DEPARTURE: LANE KEEP: STEERING ASSIST · STEERING:ELECTRIC POWER ASSIST SYSTEM

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 AMG S63 4MATIC coupe, AMG S63 4MATIC sedan, AMG S63 4MATIC Cabriolet, S450 4MATIC sedan, S560 4MATIC coupe, S560 4MATIC sedan, and Maybach S560 4MATIC vehicles. Due to an incorrect steering boot installation, the Active Steering Assist system may remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.

  Risk: If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

  Remedy: MBUSA has notified owners, and dealers will inspect the vehicles and correct the steering boot installation, as necessary, free of charge. The recall began May 13, 2019. Owners may contact Mercedes Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040025.

• Recall 18V407000Jun 15, 20181,701 vehicles
  ELECTRICAL SYSTEM

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes-Maybach S560 and S560 4Matic and Mercedes S450 4Matic, S450, S560, S560 4Matic, and S560 Coupe 4Matic vehicles. The electrical power bars inside the pre-fuse box in the trunk may not have been secured properly.

  Risk: If the power bars are not properly secured, it can cause higher electrical resistance increasing the risk of a fire. Additionally, an intermittent contact between the power bars could lead to a loss of vehicle functions. The engine operation, the seat belt functions and the instrument cluster could be impaired, increasing the risk of a crash and injuries.

  Remedy: MBUSA will notify owners, and dealers will inspect the pre-fuse box, replacing it as necessary, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080001.

Recent 2018 Mercedes-Maybach S 560 4MATIC complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 7, 2025MDAirbags

   The Squib For PRE-SAFE(R) Pulse '' Front Passenger'' Has A S560 w222 model airbag sensors problem an defective parts needs be investigated

   NHTSA complaint #11691944 · source
2. Filed Jun 2, 2025FLEngine

   My 2018 S560 Mercedes occasionally misfires upon acceleration. This has happened at six times over the past three years. When this happens, the engine loses power, starts to shake, and the check engine light comes on. This happened when I was trying to pass a car on US 301 a week ago nearly causing a head on collision as I tried to get back into the right lane. The problem occurs without any warning. This first happened at 64,242 miles, then at 104833, next 108599, then…

   NHTSA complaint #11664290 · source
3. Filed Nov 21, 2024TXOther / Unknown

   1. The leather cover for the dashboard has peeled up on the passenger side. The vehicle is parked inside a covered garage while it is not being driven since it was purchased in 2021. 2. I am worried about the safety airbag restraints in the dashboard might not be working. 3. The vehicle was taken to the Mercedes Benz dealership and they assessed that the ENTIRE dashboard had to be replaced. 4. It has only been inspected by the dealership. 5. There were not any warning signs…

   NHTSA complaint #11626611 · source
4. Filed Aug 19, 2024VAEngineSteering

   The engine failed while my friend was driving. The car is available for inspection. My friend almost got into a car accident because the car started shaking and the steering wheel closed up before the engine completely failed. Additionally, the airbags did not go off. It could've been a fatal accident because he was driving on the highway. The problem was confirmed by an independent service center. The vehicle has been inspected by a certified mechanic. The car has had…

   NHTSA complaint #11609520 · source
5. Filed Dec 20, 2023MADriver Assistance & Safety Tech

   Driving on interstate 95 in South Carolina in the high speed lane Saturday December 2 2023 late morning. Adaptive cruise control, lane keep assist, self driving modes engaged. No traffic in front, large semi truck next to passenger side about equal to side mirror, I believe it was advancing. Car sounds collision warning beep and executes full emergency barking with seat belt tensioners emergency retraction. The system quickly releases the brakes which may have been the…

   NHTSA complaint #11561163 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology