2022 Peterbilt 389 problems, complaints & recalls

2022 Peterbilt 389 recalls (7)

• Recall 24V915000Dec 9, 2024220,764 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

  PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.

  Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.

  Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.

• Recall 24V190000Mar 20, 202470,509 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

  PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.

  Risk: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.

• Recall 22V779000Oct 17, 202274,730 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T680, T880, W990, and Peterbilt 365, 367, 389, 567, and 579 vehicles. The digital display may freeze and not display critical safety information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

  Risk: The loss of display information, such as vehicle speed and warning lights, can increase the risk of a crash.

  Remedy: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed December 16, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22KWK and 22PBK.

• Recall 22V547000Jul 28, 202247,500 vehicles
  STEERING

  PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.

  Risk: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

  Remedy: Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22PBE and 22KWE.

• Recall 21V906000Nov 19, 2021908 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · SERVICE BRAKES, AIR

  PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.

  Risk: Unintended vehicle movement can increase the risk of a crash or injury.

  Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on January 3, 2022. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth); or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWG and 21PBM.

• Recall 21V648000Aug 19, 2021163 vehicles
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

  PACCAR, Inc. (PACCAR) is recalling certain 2021-2022 Peterbilt 367, 389, 567, and 579 vehicles. The cross member mounted Hill Start Assist valve assembly may have insufficient clearance to the rear axle, causing damage to the rear brake hose and loss of the rear brake signal.

  Risk: If loss of the rear brake signal occurs, the vehicle could experience reduced rear braking capability or loss of brakes to the rear axle(s), increasing the risk of a crash.

  Remedy: Dealers will inspect for clearance and re-work the assembly to conform with an updated design, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 11, 2022. Owners may contact PACCAR's customer service at 1-940-591-4220 (Peterbilt). PACCAR's number for this recall is 21PBJ.

• Recall 21V080000Feb 17, 2021132 vehicles
  ENGINE

  PACCAR Incorporated (PACCAR) is recalling certain 2021-2022 Kenworth T680, T880, W990, T800, W900 and Peterbilt 579, 567, 389, 367 vehicles equipped with a Cummins X15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.

  Risk: A detached flywheel can cause loss of drive power, increasing the risk of a crash. Additionally, driveline pieces may be ejected from the engine compartment, increasing the risk of injury.

  Remedy: PACCAR will notify owners, and dealers will properly torque the capscrews and the engine will also be inspected for damage and, if necessary, repaired, free of charge. The recall began on March 29, 2021. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWA and 21PBB.

Recent 2022 Peterbilt 389 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Aug 25, 2026MABrakes

   OEM pressed-on cast iron/stamped rings fail prematurely due to regional rust jacking, disabling the vehicle's ABS. Explicitly mention that the current design creates a systemic safety risk in cold-weather states and that a recall mandating corrosion-resistant materials (like stainless steel) is required. This cost thousands of dollars to repair and only lasts 2-3 years. Almost everyone I know with these trucks have experienced this problem. Peterbilt is highly aware of the…

   NHTSA complaint #11759348 · source
2. Filed Sep 30, 2025439,087 miIDWheels & Tires

   The contact owns a 2022 Peterbilt 389 equipped with Goodyear Tires, Tire Line: Marathon LHS, Tire Size: 11R22.5, DOT Number: 1MY3TTYBW0324. The tires had been replaced prior to the failure. While driving, the driver's side front tires had a blowout. The local dealer was contacted, where it was diagnosed that the tread had separated. The vehicle was repaired. The manufacturer was contacted and declined the claim. The manufacturer stated that the tires were either…

   NHTSA complaint #11690581 · source
3. Filed Apr 6, 2023WIElectrical SystemAcceleration & Cruise Control

   Digital dash/display and the whole cluster freezes while driving. The recall 22v-779 update was done on the truck 4 weeks ago and it still have the same issue.

   NHTSA complaint #11515741 · source
4. Filed Mar 15, 2023WISteeringSuspension

   Whenever the truck goes over mildly rough road the steering wheel shakes and the tires follow the ruts of the road . When this happens steering wheel jerks out of hand and have to be overcorrected to keep in lane . With the shaking of steering wheel the steering wheel itself came loose one time and was repaired by peterbilt by applying locktite to the bolt.truck have been to peterbilt dealership 4 time and the problem still persists. According to them its normal for a class…

   NHTSA complaint #11512083 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology