2025 Polestar Polestar 3 electrical system problems
Updated from NHTSA data · How we count
49 owners have reported electrical system problems with the 2025 Polestar Polestar 3, 62% of all complaints about this model year. The typical problem appeared around 745 mi.
- Electrical System complaints
- 49
- Crashes
- 2
- Fires
- 0
- Injuries
- 1
- Related recalls
- 2
- Median mileage
- 745 mi
Specific components reported
Electrical System covers: Battery, wiring, infotainment, instrument cluster, communication and software.
| Component | Complaints |
|---|---|
| Electrical system | 49 |
| Electrical system:12v/24v/48v battery | 1 |
Mileage when the problem appeared
Related recalls
- ELECTRICAL SYSTEM:WIRING
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. Water may damage the electrical connectors between the engine bay and front bumper cable harnesses.
Risk: Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, increasing the risk of a crash or injury.
Remedy: Polestar will replace the bumper harness and the inline front bumper/engine bay connector on the engine bay harness, free of charge. Owner notification letters were mailed July 31, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1063.
- ELECTRICAL SYSTEM:PROPULSION SYSTEM
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).
Risk: A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.
Remedy: Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.
What owners say
- Filed Jun 16, 2026PAElectrical System
Unable to access brand new vehicle for several days. Would not respond to any keys (including the app). First tow company didn't have proper equipment. Spoke with Polestar support two days later and they sent out another tow company after trying some troubleshooting they suggested. Tow truck driver was able to get doors to open after jumping the 12v battery (which others have reported problems on). Upon starting vehicle, received electric system warning. Recommended to tow…
NHTSA complaint #11744550 · source - Filed Mar 20, 2026MAElectrical System
Failed to schedule recall RP1063 repair with dealer Boston Polestar [phone removed] for my Polestar 3. I contacted Boston Polestar several times to schedule the recall RP1063 repair, but I was unable to get an appointment. The call operator redirected me to the Polestar service department, which was always busy. The operator left notes for the Polestar manager and promised I would receive a call back, but no one called back. Please help. Best, Jun
NHTSA complaint #11725801 · source - Filed Mar 4, 2026INElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain
The vehicle has experienced repeated failures of the high-voltage charging system that prevent normal charging. The first failure occurred at approximately 511 miles, with warning messages related to the charging/high-voltage system and inability to charge reliably using normal AC charging equipment. The vehicle was taken to an authorized dealer/service center and the issue was confirmed. The vehicle was out of service from December 1, 2025 to January 9, 2026 for…
NHTSA complaint #11721934 · source - Filed Mar 3, 2026ARElectrical System
Upon purchase of the vehicle, the Onboard AC Charger (officially: "GHCA") failed on the first charge at home, utilizing Volvo (sister company) equipment that has charged another vehicle successfully for 5+ years. The equipment was confirmed still functional on the other vehicle after failure of the Polestar's on-board equipment. The part was replaced during a lengthy service visit, and the failure has reoccurred less than 3 months later with a repair pending for 6+ weeks.…
NHTSA complaint #11721755 · source - Filed Feb 24, 2026CAElectrical System
Previous on board charger (GHCA) failed and was replaced in January of 2026. In February I noticed the car was charging slowly on a 48A home charger (car showed 5.4kw at 22A). I unplugged the charger, waited a minute, and plugged it back in. The car then reinitialized charging and showed 11kw at 48A. The car then started making audible electrical crackling noises. I have a video in which you can hear the crackling. Is this a fire hazard?
NHTSA complaint #11720192 · source - Filed Feb 19, 2026VAElectrical System
AC charging has failed for second time. OBC (on board charger) replaced at 2000 miles. Need another one again at 3500 miles.
NHTSA complaint #11719255 · source - Filed Feb 4, 2026745 miCACrashTowedBrakesElectrical System
The contact owns a 2025 Polestar Polestar 3. The contact stated that while driving approximately 3 MPH in a parking lot, as he depressed the brake pedal, to slow down the vehicle did not slow down. The contact stated no warning light illuminated. The contact stated that the vehicle jumped a curb and ran over some shrubbery. The contact stated that the passenger side front and rear doors had scraped a light pole, and then the vehicle rolled out of the parking lot and over a…
NHTSA complaint #11715540 · source - Filed Jan 31, 2026PAElectrical System
Onboard AC charging has failed 3 times in 4 months. Each time the GHCA has been replaced with a new charger. When the GHCA shorts out it only impacts AC charging leaving everything else working normally. DC charging is not impacted and works normally. Each time the issue with the GHCA has been verified and confirmed by the Polestar service center in Princeton, NJ in September 2025, October 2025 & December 2025. When the issue occurs there is a loud pop and the AC charging…
NHTSA complaint #11714730 · source - Filed Jan 27, 2026NYElectrical System
The car made a loud pop while charging then it would not charge again. The Pop also send a surge to the breaker popping it.
NHTSA complaint #11713567 · source - Filed Jan 16, 2026COElectrical SystemLightingTransmission & Drivetrain
My vehicle has experienced repeated and unresolved software/firmware failures that cause loss of essential vehicle functionality and repeated vehicle immobilization. Since purchase, the vehicle has been taken out of service multiple times for software-related repairs, including firmware updates and system resets, yet the problems persist and the vehicle cannot be relied upon to operate normally. The failures are not cosmetic or infotainment-only; they affect core vehicle…
NHTSA complaint #11711368 · source - Filed Dec 27, 2025MNElectrical SystemEngine
Onboard charger (OBC), which is the unit that converts AC power (what home wall outlets have) to DC power (what the battery holds/uses has failed 3 times now in less than a year of ownership. Brand new car, leased from Polestar. 3/21/25 - Picked up car from Polestar Lisle, as soon as I got home from the dealership, it didn’t work out of the gate, couldn’t home charge. Ever. 5/8/25 - OBC replaced (first time) 6/2/25 - OBC replaced (second time), can’t remember when it…
NHTSA complaint #11707288 · source - Filed Dec 23, 2025CAElectrical System
There were multiple cases while driving at speed where the driver's display unexpectedly and without warning turned off. I was not able to see the car's speed or gearing until the next time the car was reset.
NHTSA complaint #11706772 · source
Other 2025 Polestar Polestar 3 problem areas
- Driver Assistance & Safety Tech (20)
- Fuel, Hybrid & EV Propulsion (10)
- Other / Unknown (7)
- Transmission & Drivetrain (6)
- Body & Structure (5)
- Acceleration & Cruise Control (4)
- Brakes (4)
- Engine (3)
- Steering (3)
- Airbags (2)
- Lighting (2)
- Suspension (1)
- Seats & Seat Belts (1)
- Visibility & Wipers (1)
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology