Recall 10V207000: 2009 Chevrolet 2500, 2008–2009 Ford E-150, 2008–2009 Ford E-250 +1 more

Updated from NHTSA data · How we count

Report date
May 10, 2010
Vehicles affected
74
Models
4
Initiated by
Manufacturer

The problem

Mobility works is recalling certain model year 2008 and 2009 conversion vans built on ford e150, e250, and e350 chassis and chevrolet 2500 chassis after november 2007 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.

The risk

When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

The fix

Mobility works will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on august 20, 2010. Owners may contact ricon at 1-818-267-3000 or mobility works at 1-800-769-8267.

Notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Affected vehicles

Details

NHTSA campaign
10V207000
Manufacturer
MOBILITY WORKS
Owner letters
Aug 20, 2010
Components
Equipment adaptive/mobility (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology