Recall 10V264000: 2007–2010 Coach & Equipment Phoenix

Updated from NHTSA data · How we count

Report date
Jun 15, 2010
Vehicles affected
884
Models
1
Initiated by
Manufacturer

The problem

Coach & equipment is recalling certain model year 2007 through 2010 phoenix shuttle buses manufactured from october 2007 through january 2010 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.

The risk

When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

The fix

Coach & equipment will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall is expected to begin during august 2010. Owners may contact ricon at 1-818-267-3000 or coach & equipment at 1-315-536-2321.

Notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Affected vehicles

Details

NHTSA campaign
10V264000
Manufacturer
COACH AND EQUIPMENT MFG CORP.
Owner letters
Oct 1, 2010
Components
Equipment adaptive/mobility (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology