Recall 10V354000: 2009 Ford Odyssey, 2009 Ford Odyssey LT, 2009 Ford Van Terra +3 more

Updated from NHTSA data · How we count

Report date
Jul 30, 2010
Vehicles affected
14
Models
6
Initiated by
Manufacturer

The problem

Turtle top is recalling certain model year 2009 transit and shuttle buses equipped with certain ricon s series and k series l-model wheelchair lifts. The wheelchair lifts contain defective software that controls the lift up function. If the lift switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately 1 second before stopping, and may travel past the floor level.

The risk

When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

The fix

Turtle top is working with ricon and the repairs will be performed by authorized ricon dealers. Please see ricon's defect report 09e-061. Ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation. The safety recall began on october 8, 2010. Owners may contact ricon customer service at 1-800-322-2884, or emailing at [email protected].

Notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Affected vehicles

  • 2009 Ford Odyssey
  • 2009 Ford Odyssey LT
  • 2009 Ford Van Terra
  • 2009 Freightliner Odyssey XL
  • 2009 GM Odyssey
  • 2009 GM Terra Transport

Details

NHTSA campaign
10V354000
Manufacturer
TURTLE TOP
Owner letters
Oct 8, 2010
Components
Equipment adaptive/mobility (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology