Recall 11V323000: 2011 Sprinter 3500
Updated from NHTSA data · How we count
- Report date
- Jun 13, 2011
- Vehicles affected
- 47
- Models
- 1
- Initiated by
- Manufacturer
The problem
Sprinter is recalling certain model year 2011 sprinter 3500 vehicles sold both under the mercedes-benz and freightliner brand names. The supplier of the rear springs rolled the spring eye diameter out of tolerance on a limited number of parts in its production, and then corrected the diameter without heating the parts.
The risk
This could potentially lead to a crack of the spring eye over time, which increases the risk of a crash.
The fix
Owners will be contacted, and dealers will replace the rear springs as necessary, free of charge. The safety recall is expected to begin during november 2011. Owners may contact sprinter at 1-877-762-8267.
Notes
Sprinter safety recall number is 2011100006.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Affected vehicles
- 2011 Sprinter 3500
Details
- NHTSA campaign
- 11V323000
- Manufacturer campaign
- 2011100006
- Manufacturer
- SPRINTER ENGINEERING & COMPLIANCE SUPPOR
- Owner letters
- Nov 30, 2011
- Components
- Suspension:rear:springs (Suspension)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology