Recall 11V372000: 2012 International Workstar

Updated from NHTSA data · How we count

Report date
Jul 21, 2011
Vehicles affected
36
Models
1
Initiated by
Manufacturer

The problem

Navistar is recalling certain model year 2012 international workstar commercial trucks manufactured from february 7, 2011, through june 7, 2011, and built with dual steering gear feature codes 05ptb, 05pte, 05pua, 05pub, 05puc, 05pud, 05pue, or 05puh. The fastener that attaches the pitman arm to the right side steering gear may not have been tightened to its specified torque, or the locking feature associated with the fastener may not have been properly installed. An under torque condition and/or missing locking feature may cause a loose connection possibly allowing the pitman arm to separate from the steering gear resulting in loss of steering control.

The risk

Loss of steering control increases the risk of a crash that may result in property damage, personal injury, or death.

The fix

Dealers will inspect the pitman arm/steering gear connection, and either the connecting fastener will be tightened to the correct assembly torque or the pitman arm will be replaced. This service will be performed free of charge. The safety recall is expected to begin on or before august 19, 2011. Owners may contact navistar at 1-800-448-7825.

Notes

Navistar safety recall no. 11512.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Affected vehicles

Details

NHTSA campaign
11V372000
Manufacturer campaign
11512
Manufacturer
NAVISTAR, INC
Owner letters
Sep 22, 2011
Components
Steering:gear box:shaft pitman (Steering)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology