Recall 11V374000: 2009–2012 Mack MRU

Updated from NHTSA data · How we count

Report date
Jul 20, 2011
Vehicles affected
2,294
Models
1
Initiated by
Manufacturer

The problem

Mack trucks is recalling certain model year 2009-2012 mru heavy trucks manufactured from november 26, 2008, through april 26, 2011. The bolts used to mount the steering gear were not tightened to specification. The bolts can loosen which over time may cause the steering gear to disconnect from its mounting bracket.

The risk

A complete loss of steering may occur increasing the risk of a vehicle crash.

The fix

Dealers will replace the bolts, which will be tightened to the correct specification. This service will be performed free of charge. The safety recall began on september 19, 2011. Owners may contact mack trucks at 1-800-866-1177.

Notes

Mack trucks recall campaign number is sc0356.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Affected vehicles

Details

NHTSA campaign
11V374000
Manufacturer campaign
SC0356
Manufacturer
MACK TRUCKS, INC
Owner letters
Sep 19, 2011
Components
Steering:gear box:shaft sector (Steering)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology