Recall 12V205000: 2009–2013 Volvo Bus 9700

Updated from NHTSA data · How we count

Report date
May 8, 2012
Vehicles affected
27
Models
1
Initiated by
Manufacturer

The problem

Prevost car inc. (prevost) is recalling certain model year 2009-2013 volvo 9700 motor coaches. On some vehicles, the quantity of emergency exit windows is insufficient to comply with the requirements of federal motor vehicle safety standard no. 217, “bus emergency exits and window retention and release.”

The risk

In the event of an emergency, passengers may be delayed in exiting the vehicle due to limited emergency windows, increasing the risk of personal injury.

The fix

Prevost will notify owners, and dealers will install an additional emergency exit window, free of charge. An interim notification will be completed by mid-july 2012. The safety recall began on september 27, 2012. Owners may contact prevost car inc. At 1-866-870-2046 or 1-418-883-2888.

Notes

The prevost recall campaign number is sr12-57.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov

Affected vehicles

Details

NHTSA campaign
12V205000
Manufacturer campaign
SR12-57
Manufacturer
PREVOST CARS, INC.
Owner letters
Sep 26, 2012
Components
Visibility (Visibility & Wipers)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology