Recall 12V264000: 2007–2009 Mercedes-Benz E350

Updated from NHTSA data · How we count

Report date
Jun 12, 2012
Vehicles affected
3,613
Models
1
Initiated by
Manufacturer

The problem

Mercedes-benz is recalling certain model year 2007-2009 e350 4matic wagon vehicles manufactured from july 1, 2006, through april 30, 2009. A connecting rod for the load leveling rear suspension system may fail.

The risk

If this occurs, the driver may have reduced vehicle control, increasing the risk of a crash.

The fix

Mercedes-benz will notify owners, and dealers will replace all the connecting rods, free of charge. The safety recall began on september 7, 2012. Owners may contact mercedes-benz at 1-800-367-6372.

Notes

Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
12V264000
Manufacturer
MERCEDES-BENZ USA, LLC.
Owner letters
Sep 7, 2012
Components
Suspension:rear (Suspension)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology