Recall 12V295000: 2009–2012 Volvo Bus 9700

Updated from NHTSA data · How we count

Report date
Jun 26, 2012
Vehicles affected
27
Models
1
Initiated by
Manufacturer

The problem

Prevost is recalling certain model year 2009-2012 volvo 9700 motor coaches. Due to a software error, the vehicles may come to a sudden stop by brake application if the sensor reads that the wheelchair lift door is not completely closed.

The risk

If this occurs, the vehicle may suddenly stop without warning, increasing the risk of a crash.

The fix

Prevost will notify owners and dealers will update the software, free of charge. The safety recall began on july 13, 2012. Owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.

Notes

The prevost recall campaign number is sr12-59.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
12V295000
Manufacturer campaign
SR12-59
Manufacturer
PREVOST CARS, INC.
Owner letters
Jul 13, 2012
Components
Electrical system:software (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology