Recall 12V308000: 2012 Mack Granite (gu), 2012 Mack Pinnacle (chu), 2012 Mack Pinnacle (cxu)

Updated from NHTSA data · How we count

Report date
Jul 2, 2012
Vehicles affected
1,174
Models
3
Initiated by
Manufacturer

The problem

Mack is recalling certain model year 2012 chu, cxu, and gu vehicles, manufactured from october 10, 2011, through november 17, 2011. Hardware used to secure the windshield wiper linkage to the wiper motor may not be sufficiently torqued, and may cause the windshield wiper linkage to detach from the wiper motor. As a result, the windshield wipers will not function.

The risk

If this occurs, under certain driving conditions the driver's visibility will be reduced, increasing the risk of a crash.

The fix

Mack will notify owners, and replace the hardware on affected vehicles, free of charge. The safety recall began on august 22, 2012. Owners may contact mack trucks at 1-800-866-1177.

Notes

Mack’s recall number is sc0364.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
12V308000
Manufacturer campaign
SC3064
Manufacturer
MACK TRUCKS, INC
Owner letters
Aug 22, 2012
Components
Visibility:windshield wiper/washer:linkages (Visibility & Wipers)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology