Recall 12V323000: 2011–2012 Van Hool TD925
Updated from NHTSA data · How we count
- Report date
- Jul 9, 2012
- Vehicles affected
- 152
- Models
- 1
- Initiated by
- Manufacturer
The problem
Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."
The risk
In the event of a crash, there is an increased risk of injury to the seat occupant.
The fix
Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1-877-427-7278.
Notes
Van Hool's recall campaign number is P698.Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 12V323000
- Manufacturer campaign
- P698
- Manufacturer
- VAN HOOL N.V.
- Owner letters
- Nov 15, 2012
- Components
- Seats (Seats & Seat Belts)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology