Recall 12V350000: 2010–2011 Crossroads Hampton
Updated from NHTSA data · How we count
- Report date
- Jul 24, 2012
- Vehicles affected
- 223
- Models
- 1
- Initiated by
- Manufacturer
The problem
Crossroads is recalling certain model year 2010 and 2011 Hampton travel trailers manufactured from June 11, 2009, through November 2, 2010, equipped with Atwood Mobile Products (Atwood) furnaces. The furnaces were produced with a defective gas control valve which can stick in the open position.
The risk
If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.
The fix
Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1-855-226-7496.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2010 Crossroads Hampton
- 2011 Crossroads Hampton
Details
- NHTSA campaign
- 12V350000
- Manufacturer
- THOR INDUSTRIES
- Owner letters
- Aug 17, 2012
- Components
- Equipment (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology