Recall 12V395000: 2011–2012 Roadtrek 21PC, 2010–2012 Roadtrek 21VC

Updated from NHTSA data · How we count

Report date
Aug 10, 2012
Vehicles affected
145
Models
2
Initiated by
Manufacturer

The problem

Roadtrek is recalling certain model year 2011 and 2012 Roadtrek 21PC Popular and 21VC Versatile model class "B" motorhomes built from October 1, 2010, through November 12, 2011. On some motorhomes, the rivets may fail that secure the awning brackets to the motorhome side wall, allowing the bracket and Thule awning to come off the motor home while operating the awning.

The risk

If the awning separates from the motor home, the user or people nearby may be injured.

The fix

Roadtrek will notify owners, and dealers will install an additional stainless steel rivet on each of the awning brackets, free of charge. The safety recall began on August 21, 2012. Owners may contact Roadtrek Service Department at 1-888-ROADTREK (762-3873) or 1-519-745-1169.

Notes

Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2011 Roadtrek 21PC
  • 2012 Roadtrek 21PC
  • 2010 Roadtrek 21VC
  • 2011 Roadtrek 21VC
  • 2012 Roadtrek 21VC

Details

NHTSA campaign
12V395000
Manufacturer
ROADTREK MOTORHOMES INC.
Owner letters
Aug 21, 2012
Components
Equipment (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology