Recall 12V455000: 2012 Zero Zero DS, 2012 Zero Zero S
Updated from NHTSA data · How we count
- Report date
- Sep 17, 2012
- Vehicles affected
- 315
- Models
- 2
- Initiated by
- Manufacturer
The problem
Zero Motorcycles, Inc. (Zero Motorcycles) is recalling certain model year 2012 S and DS motorcycles. These motorcycles are equipped with a motor encoder position signal that may drift over the extended use of the motorcycle. If the signal drifts outside of the given parameters, the motor controller may shut off, resulting in the motorcycle inadvertently losing power.
The risk
A loss of power could lead to a crash and potential injury or death of the rider.
The fix
Zero Motorcycles will notify owners, and dealers will reprogram the motorcycle's motor controller free of charge. The safety recall began on September 28, 2012. Owners may contact Zero Motorcycles, Inc. at 1-888-786-9376.
Notes
Customers may contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 12V455000
- Manufacturer
- ZERO MOTORCYCLES INC.
- Owner letters
- Sep 28, 2012
- Components
- Equipment:electrical (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology