Recall 12V513000: 2011 Eldorado Axess, 2011 Eldorado E-Z Rider II MAX
Updated from NHTSA data · How we count
- Report date
- Oct 19, 2012
- Vehicles affected
- 9
- Models
- 2
- Initiated by
- Manufacturer
The problem
Eldorado National is recalling certain model year 2011 Axess and EZ Rider II Max buses, manufactured between October 1, 2010 and October 31, 2010 and equipped with Ricon 3-Minute Urban Transit Bus egress window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.
The risk
In the event that the egress window handle fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.
The fix
Eldorado National will notify owners, and dealers will replace the defective handles, free of charge. The recall began on November 16, 2012. Owners may contact Eldorado National at 1-937-596-7965 for more information.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2011 Eldorado Axess
- 2011 Eldorado E-Z Rider II MAX
Details
- NHTSA campaign
- 12V513000
- Manufacturer
- Eldorado National- California, Inc.
- Owner letters
- Nov 16, 2012
- Components
- Equipment (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology