Recall 12V525000: 2013 Cadillac XTS

Updated from NHTSA data · How we count

Report date
Oct 31, 2012
Vehicles affected
12,626
Models
1
Initiated by
Manufacturer

The problem

General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its lowest position and it falls forward, it will not meet the height required by the standard.

The risk

In the event of a vehicle crash, the lowered head restraint may increase the occupant's risk of neck injury.

The fix

General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006.

Notes

This is General Motors' recall number 12258.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
12V525000
Manufacturer campaign
12258
Manufacturer
General Motors LLC
Owner letters
Dec 4, 2012
Components
Seats:mid/rear assembly (Seats & Seat Belts)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology