Recall 12V535000: 2010–2011 Fleetwood Encounter, 2011–2013 Fleetwood Storm, 2012 Fleetwood Terra
Updated from NHTSA data · How we count
- Report date
- Nov 6, 2012
- Vehicles affected
- 842
- Models
- 3
- Initiated by
- Manufacturer
The problem
Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
The risk
The step may collapse during use potentially causing personal injury.
The fix
Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
Notes
Fleetwood RV's safety recall number is 121025FRV. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2010 Fleetwood Encounter
- 2011 Fleetwood Encounter
- 2011 Fleetwood Storm
- 2012 Fleetwood Storm
- 2013 Fleetwood Storm
- 2012 Fleetwood Terra
Details
- NHTSA campaign
- 12V535000
- Manufacturer campaign
- 121025FRV
- Manufacturer
- FLEETWOOD RV, INC.
- Owner letters
- Dec 19, 2012
- Components
- Structure (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology