Recall 13V303000: 2013 Ford Redundant C-Max Hybrid

Updated from NHTSA data · How we count

Report date
Jul 10, 2013
Vehicles affected
33,021
Models
1
Initiated by
Manufacturer

The problem

Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."

The risk

In the event of a crash, an occupant could be at an increased risk of an injury.

The fix

Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2013 Ford Redundant C-Max Hybrid

Details

NHTSA campaign
13V303000
Manufacturer campaign
13C02
Manufacturer
Ford Motor Company
Owner letters
Aug 5, 2013
Components
Structure (Body & Structure)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology