Recall 13V493000: 2014 Mack Granite (gu), 2014 Mack Pinnacle (cxu)
Updated from NHTSA data · How we count
- Report date
- Oct 17, 2013
- Vehicles affected
- 535
- Models
- 2
- Initiated by
- Manufacturer
The problem
Mack Trucks is recalling certain model year 2014 CXU and GU model vehicles manufactured May 10, 2013, through June 12, 2013. The upper and lower steering shaft pinch bolts may have not been torqued to specification. This may cause the steering shaft to come loose.
The risk
A loose steering shaft would result in a loss of steering control, increasing the risk of a crash.
The fix
Mack Trucks will notify owners, and dealers will inspect the steering shaft pinch bolts and retorque them as necessary, free of charge. The recall began on December 11, 2013. Mack's recall number is SC0372. Owners may contact Mack Trucks at 1-336-393-2000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 13V493000
- Manufacturer campaign
- SC0372
- Manufacturer
- Mack Trucks, Inc.
- Owner letters
- Dec 12, 2013
- Components
- Steering (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology