Recall 13V499000: 2010–2011 NEO Trailers NAS, 2010–2011 NEO Trailers NAV, 2010–2011 NEO Trailers NCV
Updated from NHTSA data · How we count
- Report date
- Oct 23, 2013
- Vehicles affected
- 434
- Models
- 3
- Initiated by
- ODI
The problem
Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
The fix
Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2010 NEO Trailers NAS
- 2011 NEO Trailers NAS
- 2010 NEO Trailers NAV
- 2011 NEO Trailers NAV
- 2010 NEO Trailers NCV
- 2011 NEO Trailers NCV
Details
- NHTSA campaign
- 13V499000
- Manufacturer
- Neo Manufacturing Inc. LLC
- Owner letters
- Dec 4, 2013
- Components
- Latches/locks/linkages (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology