Recall 13V506000: 2013–2014 Porsche Cayenne

Updated from NHTSA data · How we count

Report date
Oct 17, 2013
Vehicles affected
207
Models
1
Initiated by
Manufacturer

The problem

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. Additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank.

The risk

The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

The fix

Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013. Owners may contact Porsche at 1-800-767-7243. Porsche's recall number is AD03.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2013 Porsche Cayenne
  • 2014 Porsche Cayenne

Details

NHTSA campaign
13V506000
Manufacturer campaign
AD03
Manufacturer
Porsche Cars North America, Inc.
Owner letters
Dec 5, 2013
Components
Electrical system: instrument cluster/panel (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology