Recall 14V237000: 2013–2014 Ford C-Max, 2013–2014 Ford Escape
Updated from NHTSA data · How we count
- Report date
- May 7, 2014
- Vehicles affected
- 594,785
- Models
- 2
- Initiated by
- Manufacturer
The problem
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
The risk
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
The fix
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 14V237000
- Manufacturer campaign
- 14S04
- Manufacturer
- Ford Motor Company
- Owner letters
- May 30, 2014
- Components
- Air bags:frontal:sensor/control module-inactive (Airbags); Air bags:side/window (Airbags)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology