Recall 14V272000: 2014 Toyota Highlander, 2014 Toyota Highlander Hybrid

Updated from NHTSA data · How we count

Report date
May 22, 2014
Vehicles affected
48,840
Models
2
Initiated by
Manufacturer

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

The risk

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

The fix

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
14V272000
Manufacturer
Toyota Motor Engineering & Manufacturing
Owner letters
Jun 27, 2014
Components
Electrical system:software (Electrical System); Seat belts (Seats & Seat Belts)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology