Recall 14V345000: 2014 Chevrolet Silverado, 2014 GMC Sierra
Updated from NHTSA data · How we count
- Report date
- Jun 18, 2014
- Vehicles affected
- 184
- Models
- 2
- Initiated by
- Manufacturer
The problem
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 15, 2013, to January 29, 2014, and GMC Sierra vehicles manufactured September 19, 2013, to February 8, 2014, and equipped with both optional accessory all-weather floor mats (option RPO VAV) and optional vinyl flooring (option RPO BG9). The affected vehicles built with the vinyl flooring option do not have the retention features necessary to properly secure the floor mat on the driver's side.
The risk
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
The fix
GM will notify owners, and reimburse the owner for the purchase price upon their return. The owners will also be provided an insert for their owners manual instructing them not to use floor mats, free of charge. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14310.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 14V345000
- Manufacturer campaign
- 14310
- Manufacturer
- General Motors LLC
- Owner letters
- Aug 18, 2014
- Components
- Equipment (Other / Unknown); Vehicle speed control:accelerator pedal (Acceleration & Cruise Control)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology