Recall 14V373000: 2008–2010 Chrysler Town And Country, 2008–2010 Dodge Grand Caravan, 2009–2010 Dodge Journey
Updated from NHTSA data · How we count
- Report date
- Jun 26, 2014
- Vehicles affected
- 722,705
- Models
- 3
- Initiated by
- ODI
The problem
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
The fix
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2008 Chrysler Town And Country
- 2009 Chrysler Town And Country
- 2010 Chrysler Town And Country
- 2008 Dodge Grand Caravan
- 2009 Dodge Grand Caravan
- 2010 Dodge Grand Caravan
- 2009 Dodge Journey
- 2010 Dodge Journey
Details
- NHTSA campaign
- 14V373000
- Manufacturer campaign
- R03 (formerly L25)
- Manufacturer
- Chrysler Group LLC
- Owner letters
- May 26, 2015
- Components
- Air bags (Airbags); Electrical system:ignition:switch (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology