Recall 14V394000: 2005–2014 Cadillac CTS, 2005–2006 Cadillac SRX

Updated from NHTSA data · How we count

Report date
Jul 2, 2014
Vehicles affected
554,328
Models
2
Initiated by
Manufacturer

The problem

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

The risk

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

The fix

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2005 Cadillac CTS
  • 2006 Cadillac CTS
  • 2007 Cadillac CTS
  • 2008 Cadillac CTS
  • 2009 Cadillac CTS
  • 2010 Cadillac CTS
  • 2011 Cadillac CTS
  • 2012 Cadillac CTS
  • 2013 Cadillac CTS
  • 2014 Cadillac CTS
  • 2005 Cadillac SRX
  • 2006 Cadillac SRX

Details

NHTSA campaign
14V394000
Manufacturer campaign
14172
Manufacturer
General Motors LLC
Owner letters
Sep 15, 2014
Components
Electrical system:ignition (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology