Recall 14V581000: 2014 Infiniti Q50 Hybrid, 2014 Infiniti Q70 Hybrid
Updated from NHTSA data · How we count
- Report date
- Sep 22, 2014
- Vehicles affected
- 5,412
- Models
- 2
- Initiated by
- Manufacturer
The problem
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
The risk
The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
The fix
Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 14V581000
- Manufacturer
- Nissan North America, Inc.
- Owner letters
- Nov 1, 2014
- Components
- Hybrid propulsion system (Fuel, Hybrid & EV Propulsion)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology