Recall 14V597000: 2013–2014 Ford C-Max, 2013–2014 Ford Escape, 2013–2014 Ford Fusion +1 more
Updated from NHTSA data · How we count
- Report date
- Sep 26, 2014
- Vehicles affected
- 746,842
- Models
- 4
- Initiated by
- Manufacturer
The problem
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The risk
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
The fix
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2013 Ford C-Max
- 2014 Ford C-Max
- 2013 Ford Escape
- 2014 Ford Escape
- 2013 Ford Fusion
- 2014 Ford Fusion
- 2013 Lincoln MKZ
- 2014 Lincoln MKZ
Details
- NHTSA campaign
- 14V597000
- Manufacturer campaign
- 14S21
- Manufacturer
- Ford Motor Company
- Owner letters
- May 26, 2015
- Components
- Air bags (Airbags); Air bags:side/window (Airbags); Seat belts (Seats & Seat Belts)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology