Recall 14V737000: 2015 Mack CHU, 2015 Mack Pinnacle (cxu)
Updated from NHTSA data · How we count
- Report date
- Nov 18, 2014
- Vehicles affected
- 1,048
- Models
- 2
- Initiated by
- Manufacturer
The problem
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.
The risk
If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
The fix
Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2015 Mack CHU
- 2015 Mack Pinnacle (cxu)
Details
- NHTSA campaign
- 14V737000
- Manufacturer campaign
- SC0385
- Manufacturer
- Mack Trucks, Inc.
- Owner letters
- Jan 20, 2015
- Components
- Steering:linkages:tie rod assembly (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology