Recall 14V762000: 2014–2015 Mercedes-Benz E250, 2014–2015 Mercedes-Benz GLK250, 2015 Mercedes-Benz ML250
Updated from NHTSA data · How we count
- Report date
- Dec 1, 2014
- Vehicles affected
- 4,871
- Models
- 3
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
The risk
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
The fix
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2014 Mercedes-Benz E250
- 2015 Mercedes-Benz E250
- 2014 Mercedes-Benz GLK250
- 2015 Mercedes-Benz GLK250
- 2015 Mercedes-Benz ML250
Details
- NHTSA campaign
- 14V762000
- Manufacturer campaign
- 2014120002
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Dec 19, 2014
- Components
- Engine and engine cooling:engine:diesel (Engine)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology