Recall 15V019000: 2012 Audi A6, 2012–2013 Audi A7, 2011–2012 Audi Q7 +3 more
Updated from NHTSA data · How we count
- Report date
- Jan 20, 2015
- Vehicles affected
- 26,008
- Models
- 6
- Initiated by
- Manufacturer
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
The risk
A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
The fix
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2012 Audi A6
- 2012 Audi A7
- 2013 Audi A7
- 2011 Audi Q7
- 2012 Audi Q7
- 2011 Audi S4
- 2012 Audi S4
- 2011 Audi S5
- 2012 Audi S5
- 2012 Volkswagen Touareg Hybrid
Details
- NHTSA campaign
- 15V019000
- Manufacturer campaign
- Audi: 24AP/VW: 24BK
- Manufacturer
- Volkswagen Group of America, Inc.
- Owner letters
- Mar 17, 2015
- Components
- Fuel system, gasoline:fuel injection system:fuel rail (Fuel, Hybrid & EV Propulsion)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology