Recall 15V198000: 2015 Heartland Bighorn, 2015 Heartland Cyclone, 2015 Heartland Edge +4 more
Updated from NHTSA data · How we count
- Report date
- Apr 3, 2015
- Vehicles affected
- 1,691
- Models
- 7
- Initiated by
- Manufacturer
The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
The risk
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
The fix
Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2015 Heartland Bighorn
- 2015 Heartland Cyclone
- 2015 Heartland Edge
- 2015 Heartland Elkridge
- 2015 Heartland Landmark 365
- 2015 Heartland Road Warrior
- 2015 Heartland Torque
Details
- NHTSA campaign
- 15V198000
- Manufacturer campaign
- 99-01-20
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Owner letters
- Apr 13, 2015
- Components
- Equipment:recreational vehicle/trailer (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology