Recall 15V845000: 2015 Mercedes-Benz C300, 2015 Mercedes-Benz C400
Updated from NHTSA data · How we count
- Report date
- Dec 16, 2015
- Vehicles affected
- 28,452
- Models
- 2
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
The risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
The fix
MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 15V845000
- Manufacturer campaign
- 2015120006
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Jan 15, 2016
- Components
- Steering:electric power assist system (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology