Recall 16V097000: 2016–2017 Volvo VNL, 2016–2017 Volvo VNM, 2016–2017 Volvo VNX
Updated from NHTSA data · How we count
Do not drive: NHTSA and the manufacturer advise owners not to drive these vehicles until the remedy is completed.
- Report date
- Feb 17, 2016
- Vehicles affected
- 18,116
- Models
- 3
- Initiated by
- Manufacturer
The problem
Volvo Trucks North America (Volvo) is recalling certain model year 2016-2017 VNL, VNX, and VNM trucks manufactured from May 11, 2015, through April 18, 2016. The trucks may have been manufactured without a roll pin on the steering shafts. If the roll pin is missing, the lower steering shaft may disconnect from the junction block. Also, the bolt connecting the upper steering shaft to the lower steering shaft may not have been properly tightened. Either condition can lead to separation of the steering shaft.
The risk
Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.
The fix
Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is available now. A second notice was mailed on May 13, 2016. The final remedy is now available. Both remedies are free of charge. Owners may contact Volvo customer service at 1-877-800-4945 opt #1. Volvo's recall numbers for this campaign are RVXX1602 and RVXX1603. This recall supersedes safety recall 15V-786.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2016 Volvo VNL
- 2017 Volvo VNL
- 2016 Volvo VNM
- 2017 Volvo VNM
- 2016 Volvo VNX
- 2017 Volvo VNX
Details
- NHTSA campaign
- 16V097000
- Manufacturer campaign
- RVXX1602/RVXX1603
- Manufacturer
- Volvo Trucks North America
- Owner letters
- May 13, 2016
- Components
- Steering (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology