Recall 16V240000: 2012–2014 Chrysler 300, 2012–2014 Dodge Charger, 2014–2015 Jeep Grand Cherokee
Updated from NHTSA data · How we count
- Report date
- Apr 25, 2016
- Vehicles affected
- 811,290
- Models
- 3
- Initiated by
- ODI
The problem
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
The risk
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
The fix
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2012 Chrysler 300
- 2013 Chrysler 300
- 2014 Chrysler 300
- 2012 Dodge Charger
- 2013 Dodge Charger
- 2014 Dodge Charger
- 2014 Jeep Grand Cherokee
- 2015 Jeep Grand Cherokee
Details
- NHTSA campaign
- 16V240000
- Manufacturer campaign
- S27
- Manufacturer
- Chrysler (FCA US LLC)
- Owner letters
- Jun 24, 2016
- Components
- Power train:automatic transmission:control module (tcm/pcm/tecm) (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology